Union Bank & Trust Mobile Reviews

Union Bank Trust Reviews

Published by on 2026-03-05

🏷️ About: Your life moves fast, so your banking app should, too. The newly redesigned UBTgo app gives you fast, easy, secure access to the account info and banking transactions you need most, no matter the hour.


       


Is Union Bank Trust Safe to Use?

We Investigate the app owner's website (Ubt.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
75.4%

😎 Positive experience
24.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 19,012 combined software reviews.

Is Union Bank Trust Safe?
Union Bank & Trust Mobile appears generally safe, but use with caution.
24.6/100

  Safety Analysis »»

Is Union Bank Trust Legit?
Union Bank & Trust Mobile appears legitimate, though exercise caution.
24.6/100



Read 20 Customer Service Reviews 😠💢

4.9 out of 5
Useless

They must have just done an update because I woke to my app saying “application usage is restricted on this device!” I’ve had the same phone for years. I called and they told me everything was fine and the guy on the phone could use his app just fine. I wiped my phone and used a backup from the day before. Bam! Had access again! Not thinking I forgot to tell it not to auto update. It did and now I can’t use it again. So much for mobile banking....

Update: Wrote my original review in February! Here we are mid April and I still can’t use UnionBankTrust . And they have no answers. 😑

New update inconveniences

The apps most recent update no longer has the option to freeze and unfreeze or block or unblock debit card controls.

I froze my debit card in UnionBankTrust before the update & now I want to unfreeze it, ( UnionBankTrust updated )only to find the function has been eliminated! Now, nI'm unable to unfreeze my debt card until I can reach someone at the banks in the morning!

Statement accuracy

I had a $25 charge to a Sinclair station in Colorado on the 10th of May that was approved initially at the gas pump but it then got returned as unpaid because of a $25 credit card payment scheduled on the same day, the ubt go app showed the gas purchase as posted and paid but according to a supervisor the credit card payment is what actually got paid, even though it doesn’t show it on UnionBankTrust . So what’s the point of having UnionBankTrust if the reporting is inaccurate, I was a customer for over 40 years but no longer it’s ridiculous and unacceptable. I’m going to find a bank who knows what they’re doing.

App is slow

I love the online version. It is 5 stars. I love UnionBankTrust too when it works. Sometimes it is very slow to pull up it I have to go in several times before it does pull up.

No Support?..

For jailbroken devices. I had to use a work around to get UnionBankTrust working properly on my devices. I like the major update you guys gave UnionBankTrust, but the previous version as well as the mobile browser did/does allow me to use UnionBankTrust without installing bypasses.

Great when it works

UnionBankTrust is very easy to use and nicely laid out. The only issue is that it doesn’t always open. I would say 30% of the time, there’s a problem causing it not to open. It’s very frustrating especially when I need to know my balance right away. When it does work properly, it’s a very useful app.

Update

Update is much better as UnionBankTrust doesn’t crash near as much however the option to close out of quick view and go strait to the sign in screen needs to be added back as having to completely close out of UnionBankTrust is annoying.

Love the new app!

The new app is great! Much more user friendly than the previous version. The 5th star is left off, just because I wish there was a way you could view your whole account number in app, other than that it’s near perfect!

Best banking app by far

UnionBankTrust was so dated even when it first came out, the latest update is what all of us wanted from the start. Thanks for finally providing a solid user experience. LONG OVERDUE.

Update is amazing

Was using UnionBankTrust before the update it was nothing special but got the job done. Ever since they updated it’s 100% better. Cleaner look and personally enjoy UnionBankTrust little more

Great App

UBT had a good app before they launched the new and improved model. The new version is almost as good as the customer service that they have absolutely perfected over the years.

Great app

It’s been a great app to use, it’s super easy and the bank will contact you even if you use a vpn to make sure if something is right. It’s easy and you can make transactions via online super easily.

Much better!

The new update is much improved to the previous design, which had been a step backward. It is easy to use and convenient!

The biggest improvement would be to have app notifications. There is a signup for email or phone notifications, but no app notifications.

Thanks for simplifying my life!

I am so pleased to be able to manage my account through UnionBankTrust . It has really simplified my life. I feel like I’m more on top of my accounts.

Much improved!

Light years ahead of the old app. Much faster login and switching between items as well as easier alignment for pictures while depositing checks. Thanks UBT!

Total LIFESAVER!!!

My husband has memory issues and with UnionBankTrust I can show him exactly what he has in his account. I use this on an almost daily basis-it gives me peace of mind knowing our accounts are safe.

Version 20.2 is amazing!

I was on the fringe of leaving Union Bank based on the previous app version that was difficult to use, but with this new release, I’m totally bought in! Hat tip to all the devs would made it possible! Fantastic app!

Improved!

This version is a significant upgrade from the first version. I almost switched banks because the previous version was clunky, slow, and difficult to use. This version is a game changer.

UBT ONLINE

I use two banks in Lincoln, UBT is my main bank and throughout the years they have been very good to me and all my banking needs I have used about all of them, which includes their Trust Department.
Online banking never gives me any problems at all
If I need help with UBT my personal banker is there.

Nipuna

UnionBankTrust improved a lot I like UnionBankTrust a lot. Even the customer service in Zelle improved a lot. I left a bad comment last year but I take back because the improvement was significant.



Is Union Bank Trust Safe? 🙏

Union Bank & Trust Mobile appears generally safe, but use with caution. JustUseApp Safety Score for Union Bank Trust is 24.6/100.
This assessment is based on our NLP analysis of 19,012 user reviews. Combined with the app store average rating of 4.9/5.

Safety Analysis

89.6% of users say app is safe 👍
89.6%

9.8% of users have some concerns ⚠️
9.8%

0.6% of users say app is risky 🚨
0.6%


Is Union Bank Trust Legit? 💯

Union Bank & Trust Mobile appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Union Bank Trust is 24.6/100 .
This conclusion is based on analysis of 19,012 user reviews.

🔏 Privacy & Data Safety

Union Bank Trust collected the following data from you:

  • Data Linked to You:
    • Location
    • Identifiers
  • Data Not Linked to You:
    • Purchases
    • Contact Info
    • Usage Data



How was your experience with Union Bank & Trust Mobile? Post a Review




Features

For additional information, contact our Customer Support Team at 402.323.1454 or toll-free at 833.323.1454. Union Bank does not charge a fee for utilizing mobile banking; however, your regular data and text messaging rates will apply.

The newly redesigned UBTgo app gives you fast, easy, secure access to the account info and banking transactions you need most, no matter the hour.

And with UBT's unparalleled personal service right at your fingertips, managing your money has never been easier.

Your life moves fast, so your banking app should, too.

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