Contact Google Drive Support

by Gtw145

The app is a total struggle
I only use to store 1 resume then I needed to update the resume so I put the new up . I tried to delete the old one but after it claims it’s deleted it’s not the next day it still there, I deleted it again and witnessed it the trash then flush the trash . I waited 48 hours old one still there so my only hope I thought was to rename to new but then when I sent it for a job they thought it look suspicious so they avoided it . I then tried renaming the old one then the next day the change didn’t affect the file. After emailing the fake support countless times with no help . I started feeling like I was being PUNKED so I went looking for another storage. My lord I found tons of them and they all offer more storage than DRIVE and integrated so well with my device. I have now deleted the Google drive and I am glad I did due to people spam links from bad people drives then sending them in emails to get them involved. Now is a not a good time to have it . After 15 years of problems with any google products I have never gotten any help from support. Do do they even exits ? I know they have the community which it not a good place for help from unqualified people . My new year’s resolution for 22 is close everything associated with google and make my life easier

by M_seattle

Drive has become totally useless on my 7plus. Started having streaming issues about 6 months ago. Most videos won’t play or stop part way through. I struggle to open photos most of the time. I don’t know what happened. Phone has been reset. Completely reset to factory. App has been deleted more than once and reinstalled. Every successive update gets worse and worse.
I really think the reason is competition. Regardless of the numbers of Apple users, Google just doesn’t care as a priority about non-Android phones and making sure compatibility is there. These issues have been going on for so long I honestly feel like Google has just abandoned support for iPhone.
As I was told from one Google employee, Drive is not meant to stream content (even though it’s my own and I PAY for storage). It’s simply meant as cloud storage.
I have gone from limited use to now, after the latest update, not being able to stream any video or even open a photo from my account. This isn’t some third party created app...this is Google. I seriously can’t understand how this is possible.

by ShawnDH12

I’ve been using Google Drive for many years and have been very impressed with its capabilities, especially when it comes to collaboration using Google docs. Synchronization seems real-time and I’ve never had a version control issue like MS. However, recently on iOS 15 I’ve noticed background activity draining my battery when I haven’t actually opened the app in months. My phone was at 30% 5:30am this morning from last night which I thought was strange. I went back to sleep for two more hours. With no use, screen off, no messages no calls, literally no phone usage, my battery dropped to 19%! I look at the battery usage by app and Google drive has been running for 5hrs 19min and I have not even opened this app for at least a month. I like the Drive app but if they don’t fix this I’m going to remove this app all together and just use the web interface.

I updated the app, turned off background refresh for the app and still found 5hr of activity last night when I have not used this app at all. I just deleted the app! Goodbye Google Drive.