Bonjour RATP Reviews

Bonjour RATP Reviews

Published by on 2024-10-11

🏷️ About: Bonjour RATP is a travel app that helps users navigate Paris and its suburbs. It provides real-time information on various modes of transportation, including bus, subway, train, bike-share, and more. Users can also buy tickets and passes, rent bikes, order hail rides, and receive alerts on disruptions and traffic conditions. The app also offers personalized features and suggestions for local activities.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
43.5%

🙄💅🫥 Neutral
40.3%

👿🤬😠 Negative experience
16.2%

~ from Justuseapp.com NLP analysis of 1,273 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Gives better directions than Google map

- Includes all public transportation options

- Map of the lines is included

- Ticket pricing is reasonable

- Convenient and easy to use



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.8 out of 5

Want back the original French version of the RATP app

2022-05-22

Why is this stupid app in English? It’s nothing like the original version. I unwittingly updated the original app and now this is what I’m stuck with ... :(

In French

2022-06-23

It’s all in French, which I can only read a little. If you can get it in English I have no idea how to make that happen because all the help section and facts are in French. Might be good app, but I have no idea since it is unusable for me.

Not for tourists

2022-07-24

If you are a tourist BonjourRATP is only good for checking schedules, because to buy tickets with BonjourRATP you need a Navigo card, and to buy a Navigoa card you have to be a resident in France.

RATP Incompetence

2022-08-25

Keeps advertising tickets can be purchased on line: FALSE ADVERTISEMENT -> requires navigo pass so STATE IT dimwits! If you cant purchase tickets, BonjourRATP is cumbersome and useless, use gmap instead!

Idea is good, but not well executed

2022-09-26

One thing I don't like about other Transport APP is that I have to pick a station as my starting point or destination, but BonjourRATP allows you to choose a specific address as your departing point and destination. This is very practical, especially when it also includes the Bus system. For example, I'm close to two different stations of two different lines, with BonjourRATP, it will tell you which stain is more practical to get to your destination while other normal app needs you to choose in the first place a station to show you how to get to your destination.
However, BonjourRATP is badly designed, it's buggy, laggy, not like an iOS app, not to mention a good one.
Hope the dev team will improve BonjourRATP and it will become more and more fluent and responsive.

Clunky

2022-10-27

The official transit app for Paris, with real-time subway, bus, and tram times for defined routes or spots nearby on a map. Great source of info but clunky interface with lots of options that can't be turned off (car and bike share stations for example) or that require too much scrolling (a prompt for routes and default stations sit on top of list of available transport even if irrelevant to a selected map area). BonjourRATP Transit is much more intuitive and informative but the RATP agency will not allow it to license actual real time GPS info. So the RATP app may be more accurate if looking primarily for a way to figure out when the next train or bus will come, but it is still not that user friendly.

Great resource for touring Paris

2022-11-28

Highly recommend BonjourRATP for visitors to Paris who want to do a lot of touring around. It allows you to find out how to get between locations in the city using both Metro and the extensive bus services, which can give you a real view of the city, and many more options for stops than with just the Metro.

Very useful

2022-12-29

Nice app. Can't understand why one who takes the time to learn how to use it would not find it useful. It gives precise instructions on times and walking involved for various modes of transport depending on departure date and time, with
options of faster modes, amount of walking, and departure times. It could be improved by allowing one to mail a map and not just a verbal summary. Also, it took me a moment to discover that I needed to tap twice to send the mail. Why no send button?

Paris Metro Travel Zones 1-5

2023-01-30

Excellent option for public transit in and around Paris. Beware however American Express and Mastercard not accepted. Need a Visa card to purchase tickets with BonjourRATP before loading your Navigo Pass. Otherwise this would be a 5-star review.

Great app

2023-03-03

As long as you can read a map and are good with directions this is a great app to have if your are traveling to paris in train. Also I suggest you get the weekly passes for zones 1-5 they are a life saver and can be used with busses and trains in those zones

Worked great for me

2023-04-01

On my recent trip to Paris, BonjourRATP was very useful. The Metro is pretty easy, but the RATP app is nearly essential for finding bus routes. And it works for address to address rout finding -- helps with the walking parts as well, showing a Google map.

Perfect for anyone getting around in Paris

2023-05-03

Has all public transportation options. You can also compare time it will take to get to your destination if you walk, drive, bike or scoot. Map of the lines is included as well.

Awesome app makes Metro easy in Paris!

2023-06-03

Love BonjourRATP. I never need to find a map any more to get around Paris quickly and easily. I like the ability to pick "fastest" or "least walking," and the ability to review a few choices. Great stuff!

Essential for visitors to Paris!

2023-07-05

Great app for traveling around Paris. You put in the desired location, and your current location (if you don't know, let the GPS enter it), and the time you want to leave. RATP will tell you connecting information and by using the NEXT button, you can see the suggestions for what to do if you missed the connection. RATP works in English and French.

We use BonjourRATP to get to Versailles and to the CDG airport.

Your best tool while visiting Paris

2023-08-05

I’m using BonjourRATP everyday to get around Paris and get the best use of the unlimited metro pass! BonjourRATP will give you better directions than Google map by finding the best routes using the metro system. For example, while Google map shows routes with bus rides or suggests train routes with longer walk time, BonjourRATP found better routes multiple times. Highly recommended.

Best Paris transport app

2023-09-06

So I found this incredibly useful for writing the buses. And I found the buses to be way more useful and pleasant than the metro. BonjourRATP looks at your location and find the best route for you. You can even deselect options such as the train if you only want to take the bus. I found the bus to be much more useful, less crowded, with more options. BonjourRATP made finding those options a snap. This is a must have app for Paris.

🤩🤩🤩

2023-10-08

Good app

Great find

2023-11-08

Someone mentioned BonjourRATP, it’s helped out tremendously in the travel around Paris.

Excellent way to buy transit tickets

2023-12-10

No city or transit system in the US has anything as convenient and easy to use as the RATP app. Ticket pricing is reasonable on top of this. Wonderful in every way.

Useful app for visiting Paris and taking Metro, bus, or RER

2024-01-10

After encountering endless stairways on the Metro while lugging around the child, stroller, etc., we decided to try our luck with the buses. Couldn't have done it without this official app from RATP.

Note that BonjourRATP does require a data connection in order to download individual route maps or schedule travel, so sign up for International roaming with your carrier, or get a SIM for your unlocked device. Even without a data plan, you can probably preload some of the route maps at a wifi hotspot and refer to them later. The system maps seemed to work without a data connection.

Also, while the screenshots in BonjourRATP Store are in French, BonjourRATP does recognize your device's language setting and will work in English.

Really bad update !!

2024-12-19

I don’t like this update because i can’t see my bus or rer schedule like on old update. Please kill this update and go back to previous version !

Where are the 351 from cdg t2 to Paris, the 26?

2024-12-19

Am l missing something?

No more widget!

2024-12-19

This new version removed the notification centre widget that I use every day!!! Bring it back!

Strike and strike again

2024-12-19

We don’t understand why they strike and RATP (public service) just blocks Paris because they want to keep privilèges other don’t have 🤮

So annoying

2024-12-19

Difficult to navigate and incredibly annoying. All I want is find a route, I don’t want to enter my “home” address and I don’t want to create nicknames for every place I go. This is an aggravating and unpleasant update to BonjourRATP.

Really bad update 👎

2024-12-19

I am so annoyed by this new update that I make my very first review on Appstore. Been happy using BonjourRATP for years without any trouble but this version has lost it all.

You can no more see how many time you have to wait for the next train/tram/bus around you.

You can no more see the list of stations of a line.

You can no more feel comfortable figuring out how BonjourRATP works.

Please consider an other update.

Widget ?

2024-12-19

Thanks for updating, BonjourRATP already works a lot better ! Still waiting for the widget to come back though... !

Good as hell

2024-12-19

BonjourRATP is ESSENTIAL to navigating Paris as a tourist. If it can get a drunk American home at 1 a.m. in a snowstorm, anyone can use it.

Necessary app in Paris

2024-12-19

Works just fine to take advantage of the best public transportation system of a big capital.

Must have

2024-12-19

If you’re going to ride the bus, you must have thus app. It’s not always right due to constant construction in Paris, but it’s pretty close.

Works great.

2024-12-19

I am pleased with BonjourRATP . It gave me accurate info on getting around using Paris metro, better than using google maps



Is Bonjour RATP Safe? 🤗🙏


Yes. Bonjour RATP is very safe to use. This is based on our NLP (Natural language processing) analysis of over 1,273 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Bonjour RATP Is 72.8/100.


Is Bonjour RATP Legit? 💯


Yes. Bonjour RATP is a totally legit app. This conclusion was arrived at by running over 1,273 Bonjour RATP User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Bonjour RATP Is 100/100..


Is Bonjour RATP not working? 🚨


Bonjour RATP works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Bonjour RATP? Post a Review




Features

- Real-time information on bus, subway, train, bike-share, and other modes of transportation

- Timetables, maps, routes, and disruption alerts for the entire RATP network

- Navigation tools for planning journeys and calculating travel time

- Accessibility features for people with reduced mobility

- Ticket and pass purchasing options, including RFID technology and Apple Pay

- TIER scooter rental and unlocking directly from the app

- Vélib' bike rental and availability information

- Hail ride booking with carbon-neutral partner Marcel

- Live traffic information and collaborative traffic indicator

- Personalized alerts and offers through a single account

- Offline access to official RATP and Île-de-France Mobilité maps

- Suggestions for local activities and exclusive offers.

  Customer Service/Support
Developer:
RATP

Contact e-Mail:

Website: