Scout: Family Location & Maps Reviews

Scout: Family Location & Maps Reviews

Published by on 2024-10-24

🏷️ About: Scout is a navigation app that serves as a copilot and personal driver's assistant. It helps users navigate faster, easier, and safer by providing turn-by-turn GPS voice directions, real-time traffic and live speed updates, and personalized commute departure alerts. Scout also allows users to explore the world by discovering places to dine, shop, walk, get gas, and more. It is powered by OpenStreetMap (OSM), which provides the most up-to-date map information with updates from a community of more than 1.6 million editors.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
64.9%

😎👌🔥 Positive experience
20.8%

🙄💅🫥 Neutral
14.3%

~ from Justuseapp.com NLP analysis of 6,494 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Works great

- Stays out of the way

- Nostalgic

- Simple and perfect GPS platform



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Contacts and favorite places

2022-06-02

This is ok if I want to go home or to work but otherwise useless for me. I'd like to have a way to access my contacts for favorite places, instead of a random list of people and places near where I happen to be at the time.
Also would like a way to just touch an icon and access all my contacts. This is trying to replace Telenav GPS and I wouldn't even consider it. Add a contacts icon and I will consider this app. Til then---yawn.

Update. Now they want all my personal information. No. Delete.

No turn by turn view!

2022-07-03

After using GPS for over 10 years with turn by turn map views Scout is like going back to the Stone Age! We took my first road trip in my new Toyota yesterday trying to use the this app navigation system. What a frustrating mess! After several missed turns due to the lack of a turn by turn map we turned it off and used Google maps! I’m now looking for a phone mount for my truck so I can avoid using Scout!

HUGE disappointment after years of use!

2022-08-04

Years ago I got the paid GPS app and loved it.. then the updates started rolling in to turn a simple perfect GPS platform into a mobile social networking platform. Now your prompted to give your phone number with promises of privacy but also told that the information is shared as well as your location . Also your given a warning not to use while driving but then the entire platform is to use with a friend while in vehicles driving... can't wait to see when the lawsuits start coming in on that one! Also now they want you to sign up and pay monthly fees for social media while driving and not sue them for it. this app... I and many others as you can see in the reviews just wanted a simple, clean working GPS without having to buy another device to stick in the vehicle nothing more, nothing less. I had even PAID for Scout to get the GPS service... now you want me to pay for services I don't want, don't need, and won't use even though I paid for the GPS service already???!!! That's just DIRTY business! I have already PAID for the GPS part of Scout so I should get what I PAID FOR!!!

Disrespect

2022-09-05

Funny that I’m seeing this trend and reporting it to E-commerce. That I paid for Scout years ago and used it and it worked a little better than the rest. But when I tried to use it today, I discovered that the “free” - how is it free when I PAID FOR IT???? - version is 100 percent USELESS. So another grateful developer who thinks it’s their amazing app that put it on top and not the early users, making suggestions and high ratings. Not us. We didn’t tell all of our friends. It couldn’t be us because then they would show some loyalty and people who have been users from launch through the date they changed this to a subscription would be grandfathered. Because WE had as much to do with promoting and supporting Scout as anyone else. Instead of a thank you and continued use I now have to delete it. Hi five to another hungry band of thieves.

where is the functional Nav panel?

2022-10-06

I miss my old navigation system. If my phone was in my purse or unavailable. I could touch the navigation button on my car and it would pop up a map of my current location & I could zoom in or-out to view options. With this this app system, I have to use mapquest or Google maps off of my phone. I might as well get out the old paper maps that used to be in my glove box to see where i am. I’m so unhappy, I wish i’d bought a different car

Flashing Mess of a distracting Safety Hazard

2022-11-07

I’ve used this app forever. But one day a few months ago by now I turned it on to notice the display box in upper left corner of screen with the big arrow that shows your anticipated direction keeps flashing every second!!!!!!! It is super ANNOYING and a distraction to the driver. It is a SAFETY HAZARD. And I absolutely hate it. I updated Scout to see if it goes away but it never does. Now I’M going away from this app and going to try some other navigators. Sorry this is going on cause I’ve used this app as my go to for years.

Bluetooth has never worked for iOS

2022-12-08

I would give Scout 5 stars if they could ever get the Bluetooth audio to work while driving. I got this function to work once for a few minutes years ago when I use to own the iPhone 4s but never worked for my iPhone 5s nor my 128g 6s iPhone. I love using my BlueParrott headsets while driving, they are the best Bluetooth headsets on the market and this is THE only app it doesn't work on.
I find this flaw with this app to be very dangerous while driving. this app is by far the best navigational app out there but I'm only left with Google maps because their Bluetooth audio has always worked except google can't pronounce Hawaiian street names and this app can very effectively. I would love to one day only need this app for my navigational needs. Bluetooth audio seems to be a common complaint in your reviews, I hope you finally address this issue sometime this year or the next...

Good Navigator

2023-01-09

When I first joined this app, we really loved how clean and precise it was in getting us from point A to point B. It was also dependable. Not so much lately. We used to be able to put in an address and have it pop up right away. Now it seems like we have to struggle at times by pulling over to the side of the ride or driving aimlessly before it registers. It seems like these simple problems occurred as this app started adding more to its program. We really would like to see this app go back to simplifying and working more on making their program better in getting us back to going from place A to B than inviting friends and all the other extras. Our priority is to stick in an address, have it come up within the next 5 seconds with the all round best route - nothing more.

Most Used GPS

2023-02-10

I primarily use this app for all of my GPS needs & it’s usually spot on! Have only had a few times that it wasn’t correct. I’d like to be able to put in a different start address, for times when I need to know a route & time it will take from one place to another that’s a different starting address than where I am currently located. If there’s a way to do that, I haven’t figured it out. Other than that, I love it.

Used to be better

2023-03-11

I have used Scout to get me from Kentucky to California, all over the place, and back. I worked, well enough. I say it used to be better because it was more fun. I used to be able to pick from an icon like a spaceship or the minivan... I miss that actually. Having used it to cross country I only have one note: when someone calls you on the road and asks you where you are, there is no way of knowing what town you are in. There should be a bubble or something that tells you: "you are currently in_________." That would have been very handy.

I wrote the above review over 3 years ago. Since then I have not used any other app to get me from A to B. Sometimes it will not fine me a route because when I download this I lived in Hawaii, then Tennessee, now Nevada... every now and again it tells me that something a few miles away is 34 hours away and that there isn’t a route to be had, as though it thinks my starting point is still in Tennessee, or Hawaii. There is also a few random places that it will take me the longest way possible. BUT it’s never taken me to the wrong place, just taken a long time to get there.

Why do I keep getting routed down Bourbon Street

2023-04-12

this app is pretty accurate and it is my first choice when I get ready to go somewhere. But once again, this morning, I was routed down Bourbon Street. No one should ever be routed down Bourbon Street! It is often cordoned off to traffic, and even when it isn’t, it’s no fun having to drive an obstacle course of drunk tourists! I don’t know how to give feedback on Scout, but I hope someone in the upper hierarchy is reading this.

Disappointment

2023-05-13

Going into a Toyota Tacoma, which I love, and dealing with the this app GPS is pain. Sometimes the gps App I the truck allows me to search for addresses (when it is connected to my app on my iPhone), sometimes it doesn’t. It didn’t earlier today until I was almost to my destination. No traffic. I finally entered the address, and although my destination was about a half mile ahead on the right, straight road without traffic, it was directing me to turn left at the next light. Makes no sense.

Update: You gave the option to choose highways, car pool lanes, and avoid tolls. If you turn highways ton"green" it's actually avoiding highways. I don't know why the word "avoid" is left out on the highways option. I'll raise my rating from 2 stars to 4 stars.

Great app but...

2023-06-14

I like Scout much more than most standard phone map apps. My favorite part is that it tells you what’s coming next...”turn left and then, keep right” it helps make it easier to not feel like you have to watch your phone (which is no good if you do t have a passenger to help navigate). I love that I can also send people my ETA and they can track if I’ve made it safely. As a small woman, this helps me feel safer and more secure.

My one issue? The “foodie” link in the corner. I have issues with food and it’s a bit triggering. I would much prefer that be a quick link to my “favorites” instead. Can you please implement the ability to either disable to foodie option or make that a quick link to my favorites so I don’t have to go to my profile and then to my favorites every time?

Kicked me out

2023-07-15

I’ve been using Scout for years now with my iPhone, this is the first time that every time I open Scout it won’t let me and kicked me out.. I can’t open it. I restart my phone, re-downloaded Scout still the same.. I like Scout a lot and relying to this ever since..

Nostalgia

2023-08-16

I like it. No matter what I cannot hate Telenav. I grew up with it before google maps and all that. My dad had it on his work blackberry and I loved how I could tell it with my voice where to go. This service is nostalgic and I really don’t care if anyone thinks it’s bad it’s a reminder of my childhood that I cannot forget

Scout Map

2023-09-17

In the beginning use this my everyday for work was good. Up to a few weeks ago It started acting out really bad. I keep giving it opportunities to fix it self and it keeps disappointing me. I will have to go back to Google or Waze. this app Map needs a serious fixing.

Great. Still.

2023-10-18

this app used to be my go to gps. I just downloaded it back again and it still works great however all these gps’s have to stop making all these stupid social media features. No one will ever use these it dosent make it better it reduces the experience. However in this app that garbage stays out of the way and it gets you on your way.

Best GPS by far!

2023-11-19

I have used this app for years, I hate to drive and had anxiety over doing it: I learned my son was very ill and over the next 2 years I had no choice but to drive him to appointment: thanks to this app I was able to navigate through some pretty scary traffic situations ❤️

Better than WAZE

2023-12-20

Scout has been immediately compatible with the variety of cars in my household. It plits to all house ir business #s versus preset #s like most new vehicle GPS systems are and it immediately plays through my vehivle’s speakers. Other GPS programs do not.

Scout GPS

2024-01-21

I love this app GPS. The turn by turn voice guide and map helps a lot to drive conveniently to my destination. Even if I missed my turns it takes me back to the right route.

Review

2024-11-09

this app is the only GPS system I use from my I phone. It actually takes you where you need to be. If you put in 141 grant st, that is where it’ll take you. I love using this app



Is Scout Safe? 🤗🙏


Yes. Scout: Family Location & Maps is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6,494 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Scout Is 24.3/100.


Is Scout Legit? 💯


Yes. Scout: Family Location & Maps is legit, but not 100% legit to us. This conclusion was arrived at by running over 6,494 Scout: Family Location & Maps User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Scout Is 41/100..


Is Scout: Family Location & Maps not working? 🚨


Scout: Family Location & Maps works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Scout Plus for 1 year $24.99
Scout Plus for 1 month $4.99
Scout Plus for 6 months $12.99


How was your experience with Scout: Family Location & Maps? Post a Review




Features

- Learn more about your driving habits and understand your driving behavior

- Keep your eyes on the road and hands on the wheel with turn-by-turn GPS voice directions

- Discover places to dine, shop, walk, get gas, and more

- Share your ETA easily with your friends and family in a single tap

- Real-time traffic and live speed updates to find the best and quickest route to avoid gridlock

- Save your customized route preferences, favorite map views, and schedule personalized commute departure alerts for home and work

- Discover new places along your route for the cheapest gas, restaurants for a bite to eat, cafes to sip a coffee, or other amenities

- Provides the most up-to-date map information with updates from a community of more than 1.6 million editors

- Use Scout after arrival to navigate even on foot

- Allows users to report a problem or share their opinion through [email protected]

- Available only in the USA

- Continued use of GPS running in the background can decrease battery life.

  Customer Service/Support
Developer:
Telenav, Inc.

Contact e-Mail:

Website: