Contact Bonjour RATP

Contact Bonjour RATP Support


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About: RATP Group is the world's fifth largest public transport company.

Headquarters: Paris, Ile-de-France, France.



Bonjour RATP Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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Contact e-Mail: clients@bonjour-ratp.fr


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E-Mail: clients@bonjour-ratp.fr

Website: 🌍 Visit Bonjour RATP Website

Privacy Policy: https://informations-legales.bonjour-ratp.fr/#politique-confidentialite

Developer: RATP SMART SYSTEMS


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3 Most reported problems 😔💔

4.8 out of 5

In French

2022-04-28

by Pwpky

It’s all in French, which I can only read a little. If you can get it in English I have no idea how to make that happen because all the help section and facts are in French. Might be good app, but I have no idea since it is unusable for me.

Want back the original French version of the RATP app

2022-05-05

by Urban Mom

Why is this stupid app in English? It’s nothing like the original version. I unwittingly updated the original app and now this is what I’m stuck with ... :(

Not for tourists

2022-05-12

by Hilal23

If you are a tourist this app is only good for checking schedules, because to buy tickets with the app you need a Navigo card, and to buy a Navigoa card you have to be a resident in France.


Have a Problem with Bonjour RATP? Report Issue




Why should I report an Issue with Bonjour RATP?

  1. Pulling issues faced by users like you is a good way to draw attention of Bonjour RATP to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Bonjour RATP customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bonjour RATP.


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