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Company Name: Parkmobile USA, Inc.
About: Go Mobile PGH Parking – Find Parking in Pittsburgh
A Smarter Way to
Park
Parkmobile USA, Inc.
The Go Mobile PGH app, powered by ParkMobile, gives
you a smarter way to park in Pittsburgh.
Go Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Go Mobile PGH. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Go Mobile PGH. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Parkmobile USA, Inc.
Verified email
Contact e-Mail: [email protected]
Privacy & Terms:
https://parkmobile.zendesk.com/hc/en-us
https://www.youtube.com/playlist?list=PLkFsfUAHrnUc5jOm9XtjOmmJQt4YTTCyA
https://twitter.com/ParkMobile
https://www.facebook.com/ParkMobile/
Read 3 Customer Service Reviews 😭😔💔
Overcharged. Customer Service Is Horrible
by Klk112
Twice I have been overcharged due to bugs in the app. The first time, every payment method I had on the app was charged for the same parking session. The second time, I went to extend my session and was charged for the full length of the session instead of just the extension. I had to extend again and the same thing happened.
Both times, I submitted a ticket on their website. For the first incident, they closed the ticket without contacting me. I reopened the ticket and continued to wait. I filed disputes with my bank and credit card to get refunds after about a week without a response. Finally, SIX WEEKS after I submitted the ticket, they replied and thought that I wanted to cancel my entire parking account. Ridiculous. I’m in the middle of the second instance and they already closed my ticket with no refund and no response.
App was great for a year but now it’s unusable for me
by Biddhaz
2 stars because even a broken app is a better interface than the parking machines around PGH.
Locked out of my account, can’t reset password, nonsensical loops of screens and prompts when trying to get out of account lockout jail... Makes me think their backend databases and systems were never so sturdy to begin with if others are having these problems too. Unfortunate because it was my go-to process for paying the meter all around PGH.
Update: This is by far the buggiest and worst app on my phone. Well, until now when I delete it.
Don’t waste your time
by Llc5061
Tried to use the app to pay for parking for over 20 minutes before leaving the restaurant I was at to go back outside to ultimately use the kiosk. Multiple errors. Would not allow me to choose a state for my license (and I couldn’t advance in the process without adding that), would not accept my payment (app stated it was an ApplePay payment when it wasn’t), would not allow me to choose a duration of time for parking. App crashed in the middle of use. Save yourself some time and just use the kiosk.
Have a Problem with Go Mobile PGH? Report Issue
Why should I report an Issue with Go Mobile PGH?
- Pulling issues faced by users like you is a good way to draw attention of Go Mobile PGH to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Go Mobile PGH customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Go Mobile PGH.
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