MyPics Status

Last Updated on 2025-02-03 by Naia Inc.

I have a problem with MyPics

Are you having issues? Select the issue you are having below and provide feedback to MyPics.

⚠️ Fix Now in One Click

⚠️ Most reported problems ⚠️

Not working

60.0%

Photo/Video

20.0%

Something else

20.0%

24 hour clock ⏰

- The app forces users to agree to their terms of service to continue using the app, which can be frustrating.

- The app crashes when importing a large number of photos, and users cannot delete the grayed-out thumbnail photos.

- The app has limited functionality when it comes to selecting and deleting photos.

Patricia 2023-11-06

outlook explorer doesn´t connect to mypic. says its security clearance is not up to date. What to do?

Showing 1-1 of 1 reported issues:

Common MyPics Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MyPics network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MyPics App
1. On android, goto Settings » MyPics » click [Force Stop]

Clear MyPics App Cache and Data:
1. On android, goto Settings » Apps » MyPics » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyPics.

On android, goto Settings » Apps or Manage Apps tab.
Click MyPics » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyPics » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyPics