Contact MyPics Support

I loved this app. It was a great file storage app, but in their most recent update they force you to agree to their terms of service to continue using the app. If you don’t agree, the app auto exits. All of the files are just trapped in limbo. It’s a file storage app, what business does Naia Inc. have forcing people to agree to terms of service about their local file storage? From their Ownership of Rights section. “5. Each User shall grant the Company a worldwide, non-exclusive, free, and transferable license with the right to sublicense for the use, reproduction, distribution, creation of derivative work, display and execution of his/her User Contents. Such license granted in accordance with the preceding provision shall remain effective even after the relevant User stops using the Services and/or the User’s Account is deleted.” This means that whatever you or any user stores on the app belongs to them and they can do what they want with it. It’s not like this is cloud storage, this is local storage. Whatever you store locally on the app can be transmitted to them and distributed at their discretion. This is disgusting.

I paid for unlimited storage. Once i tried to important about 3k pic of my cats to one album, the app kinda crashed. Now it just have files with grayed out thumbnail, when I click it the real photo is blacked out. I cant even delete these photos, when I try to check on “select all photo” to delete, it will only select about 30 photos. I’m not going to go through trouble of repeating it 100 times though. So I just gave up on this app. Perhaps people might tell me it was because I had too much photos. Which is true, but in that case they should warn us upfront. Telling the customers that “unlimited storage” is available upon payment, makes you think its capable of importing/exporting large quantity of files.

NEEDS: 1) English Support 2) A third level for nested directories. 2 is too limited. PROS • App is looking and behaving more polished and professional. • Nice job on themes. • Interface is improved, simpler, cleaner. CONS • STILL no way to contact support and little English • Still no way to view photos and albums together. There is no way to mix them, which is a huge negative as most people have some photos that belong to groups and others that are not part of groups. Forcing groups for everything makes the experience bad. • Unable to add an image to an album via drag. You can drag to reorder albums, but can not drag to organize. You need to 1) tap share icon + 2) select image + 3) tap move + 4) select album from list +5) select group NICE TO HAVES • Ability to assign themes to different groups rather than one them fits all. • Additional backup options that include iCloud and webdav support. • Ability to view some albums as lists and others as grid (vs one global setting) • Ability to have a giver for a group that is not a photo, or assigned photo. Like an album cover.