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⚠️ Most reported problems ⚠️

Not working
42.9%

Crashes
33.7%

Connection
11.2%

Login
6.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of hvv Problems 😠👌🔥

- Force closes

- Slowest app in existence

- Unusable

- Crashes after 2 seconds of opening it

- Started after the latest update

  1 Reported Issues: 😵🆘🛟🚨📢

Marina Hilton
2024-04-15

App cannot accept payment

Showing 1-1 of 1

Have a Problem with hvv - Public Transport Hamburg? Report Issue




Common hvv Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot hvv app on iOS and Android devices. Solve all hvv app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. hvv iPhone Issues and Solutions

  2. hvv Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hamburger Hochbahn AG, developers of hvv.


Verified email  

Contact e-Mail: [email protected]




About this app

The this app route planner provides you with the best route for bus, train and ferry to any destination in Hamburg and the surrounding area, including the appropriate ticket.  The this app route planner shows you all travel information for your route clearly arranged in real time: Is your bus or train delayed?  Our route planner updates itself in real time - and it's all free of charge.  Do something good for yourself and the environment and save paper: Pay online via PayPal, SEPA direct debit, or credit card and save 7% compared to buying at the ticket machine or the bus driver.  Whether by bus, train, subway, S-Bahn or ferry - we always show you the best connection as a recommendation to your destination.  No matter where you want to go: It is valid nationwide on all means of local and regional public transport and for one calendar month.  Your this app app connects you with Hamburg and the surrounding area and shows you always and everywhere where to go.  Your most frequently entered destinations also appear automatically on your this app homescreen, saving you time and making it even easier to start your journey. You know where to go? We show you when!  The this app app shows you the departures of all lines of nearby stops in your area.  Weekly and monthly tickets and the Hamburg CARD are excluded.  For even more flexibility: test the offer of this app switch and book MOIA, MILES, SIXT share and TIER in one app.  Or is another route faster than the train?  Keep the best overview of your public transport everywhere with your this app app and always get to your desired destination quickly.  You can save stops and addresses under favorites to make it even easier for you to get around Hamburg.  Under "messages" all messages on your favorite lines are clearly displayed.  After successful purchase, your tickets are of course also available offline.