RTL play app not working? crashes or has problems?

RTL play Status

Last Updated on 2025-05-13 by RTL Belgium

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29 User reports:
App has problems

User reports 29

⚠️ Most reported problems ⚠️

Not working

53.3%

33.3%

Screen

6.7%

Photo/Video

3.3%

Problems reported in the last 24 hours

24 hour clock ⏰

📋 1 Reported Issues:

Nicole Vangoethem 2022-03-23

Je me connecte tous les jours sur RTLplay et aujourd'hui il m'est signalé que je dois me connecter et je n'arrive pas à le faire. Je n'ai jamais ce problème avant. Merci de m'aider. Je n'ai rien changé, le PC est le même, la connection internet aussi donc je me demande ce qui se passe. Sincères salutations, Nicole

Showing 1-1 of 1 reported issues:

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Common RTL play Problems & Solutions. Troubleshooting Guide

Table of Contents:

RTL play iPhone Issues and Solutions

RTL play iOS app crashes, not working, errors
RTL play iOS app network issues
RTL play on iOS has black/white screen

RTL play Android App Issues and Solutions

RTL play has errors/crashing/not working
RTL play server network connectivity issues
RTL play has black screen

⚠️ Troubleshoot | Fix Now in One Click

RTL play iPhone Issues and Solutions

How to fix RTL play app crashes or not working on Iphone (iOS):

Close and restart the RTL play app on iPhone
Update RTL play app to the Latest Version for iOS
Uninstall and reinstall RTL play iPhone app
Update your iPhone to the latest iOS version

Fix RTL play on iPhone unable to connect to server/internet connection issues::

To resolve RTL play network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

RTL play Android App Issues and Solutions

Fix RTL play not working on Android, crashes, errors or is unresponsive:

Force Stop the RTL play App
1. On android, goto Settings » RTL play » click [Force Stop]

Update RTL play to the latest version on PlayStore

Clear RTL play App Cache and Data:
1. On android, goto Settings » Apps » RTL play » Storage » click [Clear Data] option. This clears both data and cache.
2. restart RTL play.

Fix RTL play unable to contact server/ RTL play internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click RTL play » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto RTL play » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch RTL play

Contact Support

Verified email

Contact e-Mail: rtlplay@rtl.be

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E-Mail: hello@rtlplay.be

Website: 🌍 Visit RTLplay Website

Privacy Policy: https://www.rtlplay.be/politique-de-confidentialite

Developer: RTL Belgium

‼️ Outages Happening Right Now

Jun 16, 2025, 09:01 PM
a user from Grez-Doiceau, Belgium reported problems with RTL play : Not working
Jun 12, 2025, 07:18 PM
a user from Brussels, Belgium reported problems with RTL play : Login
May 24, 2025, 03:48 PM
a user from Frankfurt am Main, Germany reported problems with RTL play : Login
Apr 17, 2025, 11:20 AM
a user from Roeselare, Belgium reported problems with RTL play : Not working
Feb 18, 2025, 02:56 PM
a user from Athus, Belgium reported problems with RTL play : Not working
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