RTLplay app not working? crashes or has problems?

RTLplay Status

Published by RTL Belgium on 2023-12-13

Avec RTLplay, retrouvez tous les programmes de nos chaînes RTL TVI, Club RTL,
Plug RTL, Bel RTL et Radio Contact en direct, en replay, sous forme de playlists
et d’extraits drôles et décalés ou encore de bonus inédits. RTLplay
c’est : • REPLAY >> Vos programmes favoris en VOD, gratuitement sur vos
écrans.

I have a problem with RTLplay

Are you having issues? Select the issue you are having below and provide feedback to RTLplay.

User reports:
App has problems

User reports 8

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

87.5%

Photo/Video

12.5%

Something else

12.5%

Reported Issues: 1 Comments

By Nicole Vangoethem 2 years ago

Je me connecte tous les jours sur RTLplay et aujourd'hui il m'est signalé que je dois me connecter et je n'arrive pas à le faire. Je n'ai jamais ce problème avant. Merci de m'aider. Je n'ai rien changé, le PC est le même, la connection internet aussi donc je me demande ce qui se passe. Sincères salutations, Nicole

Have a Problem with RTLplay? Report Issue

Common RTLplay Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RTLplay app on iOS and Android devices. Solve all RTLplay app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RTLplay iPhone Issues and Solutions

RTLplay iOS app crashes, not working, errors
RTLplay iOS app network issues
RTLplay on iOS has black/white screen

RTLplay Android App Issues and Solutions

RTLplay has errors/crashing/not working
RTLplay server network connectivity issues
RTLplay has black screen

RTLplay iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RTLplay app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RTLplay app crashes or not working on Iphone (iOS):

Close and restart the RTLplay app on iPhone
Update RTLplay app to the Latest Version for iOS
Uninstall and reinstall RTLplay iPhone app
Update your iPhone to the latest iOS version

Fix RTLplay on iPhone unable to connect to server/internet connection issues::

To resolve RTLplay network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RTLplay black/white screen (blank screen) on iPhone:

Follow the RTLplay iOS app troubleshooting guide Here →

RTLplay Android App Issues and Solutions

Fix RTLplay not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RTLplay app issues:

Force Stop the RTLplay App
1. On android, goto "Settings" » click RTLplay app. » click "Force Stop".

Update RTLplay to the latest version on PlayStore

Clear RTLplay App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RTLplay app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RTLplay.

Fix RTLplay unable to contact server/ RTLplay internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RTLplay » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RTLplay » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RTLplay on android.

Solve RTLplay black/white screens issue on Android:

Follow the RTLplay android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RTL Belgium, developers of RTLplay.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: RTL Belgium

E-Mail: [email protected]

Website: Visit RTLplay Website

82.35% Contact Match

Developer: RTL.lu

E-Mail: [email protected]

Website: Visit RTL.lu Website

About this app

Avec this app, retrouvez tous les programmes de nos chaînes RTL TVI, Club RTL, Plug RTL, Bel RTL et Radio Contact en direct, en replay, sous forme de playlists et d’extraits drôles et décalés ou encore de bonus inédits. • REPLAY >> Vos programmes favoris en VOD, gratuitement sur vos écrans. • INEDITS RTL PLAY >> Une sélection de bonus de vos programmes préférés. • TV EN DIRECT >> Le live de certains de nos programmes tels que l’information ou le sport. • RECOMMANDATIONS >> Avec Ma sélection, accédez à vos programmes favoris en un clic et découvrez des programmes recommandés, rien que pour vous. • REPRISE MULTI-ÉCRANS >> Commencez la lecture d’un programme sur votre mobile, votre tablette ou votre ordinateur et terminez-la sur un autre écran grâce à la reprise multi-écrans. Profitez des séries, des émissions, des téléfilms et bien plus, partout et quand vous voulez grâce à l’application this app, votre nouvelle expérience audiovisuelle personnalisée. Une remarque ? Une question ? Contactez-nous sur this app@rtl. Les conditions d’utilisation du service this app et politique de confidentialité : app.