Saraiva app not working? crashes or has problems?

Saraiva Status

Last Updated on 2017-01-20 by Saraiva e Siciliano S/A

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Common Saraiva Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Saraiva app on iOS and Android devices. Solve all Saraiva app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Saraiva iPhone Issues and Solutions

Saraiva iOS app crashes, not working, errors
Saraiva iOS app network issues
Saraiva on iOS has black/white screen

Saraiva Android App Issues and Solutions

Saraiva has errors/crashing/not working
Saraiva server network connectivity issues
Saraiva has black screen

Saraiva iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Saraiva app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Saraiva app crashes or not working on Iphone (iOS):

Close and restart the Saraiva app on iPhone
Update Saraiva app to the Latest Version for iOS
Uninstall and reinstall Saraiva iPhone app
Update your iPhone to the latest iOS version

Fix Saraiva on iPhone unable to connect to server/internet connection issues::

To resolve Saraiva network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Saraiva black/white screen (blank screen) on iPhone:

Follow the Saraiva iOS app troubleshooting guide Here →

Saraiva Android App Issues and Solutions

Fix Saraiva not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Saraiva app issues:

Force Stop the Saraiva App
1. On android, goto "Settings" » click Saraiva app. » click "Force Stop".

Update Saraiva to the latest version on PlayStore

Clear Saraiva App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Saraiva app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Saraiva.

Fix Saraiva unable to contact server/ Saraiva internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Saraiva » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Saraiva » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Saraiva on android.

Solve Saraiva black/white screens issue on Android:

Follow the Saraiva android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Saraiva e Siciliano S/A, developers of Saraiva.

About this app

Você também pode usar este aplicativo para encontrar a Livraria this app mais perto de você, com telefones e localização de nossas lojas por todo o país. Aproveite! O aplicativo da this app para iPhone é muito fácil de usar e ideal para quem deseja ter acesso aos principais lançamentos e a milhares de livros, DVDs, CDs e Games em qualquer lugar e a qualquer momento. Fique por dentro dos títulos mais vendidos e o que está por ser lançado através de nossas pré-vendas. this app é o aplicativo da loja online da maior livraria do Brasil, a this app.