Are you having issues? Select the issue you are having below and provide feedback to Moovit.
- Ads pop up in your face
- Video ads are inconvenient and take time to close
- Not worth the time to look at all the video ads
My bus location didnt show live
Local station is not near my location
I'm in the Miami area. The app keeps saying "There are no upcoming departures. Try selecting a different time or changing directions. It was working fine yesterday. All of a sudden it will not locate and of the routes.
Moovit is not showing bus options or any transportation options except one: only directing me to uber and I dont want uber. Very frustrating and at the moment a completely useless app! Help! Thanjs do much!
Hello, The app won’t let me change metro areas like I’ve done in the past. I’ve updated Moovit; turned off my phone and turned back on. It still says: Failed to change metro to Genova in Italy (from Nice, France). I’ve been able to do this before. I travel and need to be able to change metro areas. Please help
Trying to plan journeys from home to work, 30 min bus journey in Leeds. Just says Trip plan error: the distance between the two points is beyond the coverage area.. first time using the app but the web app works better.
Cannot change my home address. Have just moved
Need bus lines to the local grocery store. I keep getting the message "Trip plan error". This is my first time using this app. Looks like it's going to be my last.
Sometimes my bus number does not show up after I scanned the barcode other numbers and destinations show up not the one I am riding with.
I’m trying to find public transport between two points only 20 miles away from each other and it keeps saying trip plan error, the distance between these two points is beyond our coverage. Doesn’t make sense. Please fix.
I tick “bus” then “enter” but Nothing happens
Kemarin masih berfungsi, namun hari ini tidak dan muncul notifikasi : cannot supply missing sync item : d20.c_TRANSIT_LINE:[3691584, 3691654, 3691653]-false Sudah diinstall ulang, tapi masih BELUM berfungsi jg. Please advice. Thanks.
Please please please, take away your app which appears to be unistallable proof. It is a complete nightmare. If you can't delete it remotely , send me instructions on how to delete it before I have to go to a consumer programme and get them to do it which will inevitably be v poor advert for you.
Moovit is not showing my current position, home, or work correctly. All 3 show up as a spot about 2km from here. I keep Enabling GPS for the app and it doesn't help.
When i try to plan a trip with a train involved i get an error that’s says “Try again something is not working right” with a gps logo and when I’m planing a trip without a train i have not problems I’m using your app almost daily for the past three years never happened to me i tried to re download and still not working please fix it !
MY moovit won't tell when Northbound 206 bus for MTA Los Angeles arrinves.
My Moovit won't tell when North bound Normandie 206 is coming
Complete guide to troubleshoot Moovit app on iOS and Android devices. Solve all Moovit app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Moovit App Global LTD, developers of Moovit.
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