Tom's Love Letters app not working? crashes or has problems?

Tom's Love Letters Status

Last Updated on 2019-05-21 by Outfit7 Limited

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Common Tom's Love Letters Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tom's Love Letters app on iOS and Android devices. Solve all Tom's Love Letters app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tom's Love Letters iPhone Issues and Solutions

Tom's Love Letters iOS app crashes, not working, errors
Tom's Love Letters iOS app network issues
Tom's Love Letters on iOS has black/white screen

Tom's Love Letters Android App Issues and Solutions

Tom's Love Letters has errors/crashing/not working
Tom's Love Letters server network connectivity issues
Tom's Love Letters has black screen

Tom's Love Letters iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tom's Love Letters app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tom's Love Letters app crashes or not working on Iphone (iOS):

Close and restart the Tom's Love Letters app on iPhone
Update Tom's Love Letters app to the Latest Version for iOS
Uninstall and reinstall Tom's Love Letters iPhone app
Update your iPhone to the latest iOS version

Fix Tom's Love Letters on iPhone unable to connect to server/internet connection issues::

To resolve Tom's Love Letters network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tom's Love Letters black/white screen (blank screen) on iPhone:

Follow the Tom's Love Letters iOS app troubleshooting guide Here →

Tom's Love Letters Android App Issues and Solutions

Fix Tom's Love Letters not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tom's Love Letters app issues:

Force Stop the Tom's Love Letters App
1. On android, goto "Settings" » click Tom's Love Letters app. » click "Force Stop".

Update Tom's Love Letters to the latest version on PlayStore

Clear Tom's Love Letters App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tom's Love Letters app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tom's Love Letters.

Fix Tom's Love Letters unable to contact server/ Tom's Love Letters internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tom's Love Letters » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tom's Love Letters » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tom's Love Letters on android.

Solve Tom's Love Letters black/white screens issue on Android:

Follow the Tom's Love Letters android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Outfit7 Limited, developers of Tom's Love Letters.

Verified email

Contact e-Mail: support@outfit7.com

Verified email ✔✔

E-Mail: support@outfit7.com

Website: 🌍 Visit Talking Tom Cat 2 Website

Privacy Policy: https://talkingtomandfriends.com/privacy/en/

Developer: Outfit7 Limited

About this app

Whoever it is and whatever you want to share, Tom and Angela are here to help! Go on. Share the love! - Send an awesome card to your special someone. The PRIVO safe harbor seal indicates Outfit7 has established COPPA compliant privacy practices to protect your child’s personal information. Send personal romantic messages and cute pictures to your special someone. Want to tell that special someone how you feel, but don't know how? Don't worry! Watch animations of love gurus Tom and Angela! They've got lots of ideas, including cards and cute songs you can send. Your friends Talking Tom and Talking Angela are here to help! Show your special someone how you feel. Download now and start your love story! You might want to let a friend know they're important to you. Or declare your love for someone. TomsLoveLetters is PRIVO certified. There are 19 to choose from! - Need inspiration? Our apps do not allow younger children to share their information.