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I spent about two hours shopping for the right size of cabinet organizers and things I needed for my place. Then when I started adding silverware, it didn’t want me to add anything to my car because it said I had another browser open. All I had was just the app open. So then I tried again and it worked. But then I went through the whole process of putting in my information my credit card. And then as soon as I hit place order app crashes. And I tried really hard to use this very limited coupon, I was excited that’s why I spent two hours shopping for things that I needed. And then the app crashed. So I just reload the app and my entire cart is empty. And nothing that I have done for the last two hours is there. The only things that were still there were items that I saved for later purchase. Sadly the coupon expires in 47 minutes from me writing this review. And I do not have the time, and I’m super tired, too quickly, in 45 minutes to try to find every single item I had in my cart to buy and use this coupon. Also I have a fear now of losing my cart again. I guess I will just visit the app and try to purchase it another time maybe. But they have my money, that’s one thing for sure!!

I love Bed Bath and Beyond but recently on the app, when I am ordering items, it will remove offers from my order randomly. I am a college student so I have the student savings pass. I will apply the offers that I have, and then when I go to input my credit card information, the offers will be removed. Also, if you click away from your cart, it will remove all offers (i.e If you click to look at the pictures of the items you are buying, and then you return to your cart, it will remove all coupons/promos/offers. Its very annoying. I went and put in a new credit card and pressed order only to see on the next page that they had removed my free shipping and 20% off coupons. Very frustrating! I had to call and cancel my order and then I had to reorder with the promos. Also, I have yet to receive an email or any proof that my original order has been cancelled (including a refund). Bed Bath and Beyond, you need to fix this issue.

I ordered an item on the 14th and received a arrival date of the 16th it didn’t arrive and that’s ok I didn’t need it till Christmas. The weekend came by and bed bath and beyond started advertising last chance to order and get it by Christmas. I reached out to fedex and they said it was the shippers issue. So I reach out to bed bath and beyond saying the package hadn’t moved in days they said not to worry it was still on it way. A couple more days went by and I reached out again. They said there was a 3-5 delay from the original ship date. I said perfect it’s already been 5 days. She then said it would be here by the 22nd. It is now the 22nd and the package like I’ve been telling them still hasn’t left moved on the tracking at all. You shipping is an absolute joke and if there’s an issue I understand but don’t lie to me and at this point I’ve been lied to twice. Don’t purchase from BedBathAndBeyond