Citadele Bank Reviews

Citadele Bank Reviews

 Published by on 2026-02-16

🏷️ About: Mobile banking has never been so simple and convenient! Become a customer in just 7 minutes and choose the right card for your needs: - Citadele smart: enjoy free transfers and cash withdrawals from ATMs worldwide - Citadele supreme: enjoy everyday benefits as well as insurance for your purchases and travels - Citadele prime: receive all our everyday benefits, plus extensive insurance for you and your family In mobile app.

 Rating 4.9/5
       


Is Citadele Bank Safe to Use?

We Investigate the app owner's website (Citadele.lv), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
95.2%

🫥 Neutral
3.2%

🤬 Negative experience
1.6%

~ from Justuseapp.com NLP analysis of 102 combined software reviews.

⚠️ Share your Experience & Warn Others


Read 2 Customer Service Reviews 😠💢

4.9 out of 5
App available in Latvian and Russian only

If you have Estonian or Lithuanian bank account, but do not speak Latvian nor Russian - CitadeleBank is of no use. Shame.

Аппликация

Аппликация - это вырезание из бумаги. Не позортесь, напишите "приложение"


Safety Analysis

92.1% of users say app is safe 👍
92.1%

6.3% of users have some concerns ⚠️
6.3%

1.6% of users say app is risky 🚨
1.6%

🔏 Privacy & Data Safety

Citadele Bank collected the following data from you:

  • Data Used to Track You:
    • Identifiers
  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Identifiers
  • Data Not Linked to You:
    • Location
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Citadele Bank? Post a Review




Features

Customers in Latvia who have activated MobileSCAN authorization device and/or Quick balance on your mobile application, in case of loss/theft of the mobile device, should immediately call (+371) 67010000 to block these functions.

-„Citadele smart“: atlik nemokamus mokėjimus eurais Lietuvoje ir Europoje bei išsigrynink iki 750 EUR be komisinio mokesčio bankomatuose visame pasaulyje (gali būti taikomi bankomatų savininkų mokesčiai).

Ja tev ir aktivizēts MobileSCAN un/vai kāda no mobilās lietotnes Ātrajām funkcijām, mobilās ierīces pazaudēšanas/nozagšanas gadījumā nekavējoties zvani (+371) 67010000, lai bloķētu šīs funkcijas.

-„Citadele prime“: naudokis visais kasdieniais privalumais ir dar geresniu draudimo* pasiūlymu tau ir kartu keliaujančiai tavo šeimai.

-„Citadele supreme“: naudokis kasdieniais privalumais, papildomai gauk pirkinių ir kelionių draudimą*.

  Contact Support
Developer:
Citadele Banka AS
Contact e-Mail:
  https://www.citadele.lv/en/contacts/
Website:
🌐 www.citadele.lv
Privacy Policy:
⚔️ https://www.citadele.lv/lv/support/disclaimer/