Cashword Status

Last Updated on 2022-01-24 by Pollard Banknote Limited

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

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Common Cashword Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Cashword app on iOS and Android devices. Solve all Cashword app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Cashword iPhone Issues and Solutions

Cashword iOS app crashes, not working, errors
Cashword iOS app network issues
Cashword on iOS has black/white screen

Cashword Android App Issues and Solutions

Cashword has errors/crashing/not working
Cashword server network connectivity issues
Cashword has black screen

Cashword iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Cashword app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Cashword app crashes or not working on Iphone (iOS):

Close and restart the Cashword app on iPhone
Update Cashword app to the Latest Version for iOS
Uninstall and reinstall Cashword iPhone app
Update your iPhone to the latest iOS version

Fix Cashword on iPhone unable to connect to server/internet connection issues::

To resolve Cashword network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Cashword black/white screen (blank screen) on iPhone:

Follow the Cashword iOS app troubleshooting guide Here →

Cashword Android App Issues and Solutions

Fix Cashword not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Cashword app issues:

Force Stop the Cashword App
1. On android, goto "Settings" » click Cashword app. » click "Force Stop".

Update Cashword to the latest version on PlayStore

Clear Cashword App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Cashword app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Cashword.

Fix Cashword unable to contact server/ Cashword internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Cashword » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Cashword » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Cashword on android.

Solve Cashword black/white screens issue on Android:

Follow the Cashword android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pollard Banknote Limited, developers of Cashword.

About this app

In this app, players who are at least 18 years of age, can submit eligible non-winning tickets to enter into a 2nd chance promotion! Just match call letters to a crossword puzzle in an attempt to complete words for your chance to win. Play for fun or play for the chance to win prizes! The official this app app from the Michigan Lottery! Eligible this app tickets can only be purchased at retail.