Light + Building Navigator Status

Published by Messe Frankfurt GmbH on 2023-11-22

The Navigator-App is the official guide for visitors of Messe Frankfurt’s
Light + Building exhibition. It contains all the official information of the
organizer.

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Common Light + Building Navigator Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Light + Building Navigator app on iOS and Android devices. Solve all Light + Building Navigator app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Light + Building Navigator iPhone Issues and Solutions

Light + Building Navigator iOS app crashes, not working, errors
Light + Building Navigator iOS app network issues
Light + Building Navigator on iOS has black/white screen

Light + Building Navigator Android App Issues and Solutions

Light + Building Navigator has errors/crashing/not working
Light + Building Navigator server network connectivity issues
Light + Building Navigator has black screen

Light + Building Navigator iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Light + Building Navigator app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Light + Building Navigator app crashes or not working on Iphone (iOS):

Close and restart the Light + Building Navigator app on iPhone
Update Light + Building Navigator app to the Latest Version for iOS
Uninstall and reinstall Light + Building Navigator iPhone app
Update your iPhone to the latest iOS version

Fix Light + Building Navigator on iPhone unable to connect to server/internet connection issues::

To resolve Light + Building Navigator network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Light + Building Navigator black/white screen (blank screen) on iPhone:

Follow the Light + Building Navigator iOS app troubleshooting guide Here →

Light + Building Navigator Android App Issues and Solutions

Fix Light + Building Navigator not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Light + Building Navigator app issues:

Force Stop the Light + Building Navigator App
1. On android, goto "Settings" » click Light + Building Navigator app. » click "Force Stop".

Update Light + Building Navigator to the latest version on PlayStore

Clear Light + Building Navigator App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Light + Building Navigator app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Light + Building Navigator.

Fix Light + Building Navigator unable to contact server/ Light + Building Navigator internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Light + Building Navigator » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Light + Building Navigator » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Light + Building Navigator on android.

Solve Light + Building Navigator black/white screens issue on Android:

Follow the Light + Building Navigator android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Messe Frankfurt GmbH, developers of Light + Building Navigator.

Verified email

Contact e-Mail: [email protected]

96% Contact Match

Developer: Messe Frankfurt GmbH

E-Mail: [email protected]

Website: Visit Light + Building Navigator Website

About this app

It contains all the official information of the organizer.   Exhibitors: search for companies and products, filter and sort functions available, also find contact persons ad exhibitor events. LightBuildingNavigator menu allows you to customise your settings regarding LightBuildingNavigator tracking, find opening times and further information on travelling to Messe Frankfurt, as well as privacy policy and terms of use. Add Photos and Notes to an exhibitor and share them. Connect! : Get in contact with further fair attendees. The Navigator App is available for Apple-Products (iPhone, iPod touch, iPad) at LightBuildingNavigator Store as a free App. The Navigator-App is the official guide for visitors of Messe Frankfurt’s Light + Building exhibition. Find your favorites within the hall plan with the quick finder. Filter for relevant new business partners and contact them directly. Events: everything that’s happening during the show like special exhibits, conventions etc. Add Photos and Notes to an event and share them. Fairground: floor plan with booth details. Add them to your personal calendar or add them to your personal watchlist. Please note that some features might be deactivated temporarily. Please send your feedback to apps@messefrankfurt.