Are you having issues? Select the issue you are having below and provide feedback to The Hive.
Cons
- App name makes no sense
- App does not work properly
- Unable to add another location
Won’t stay on setting. Keeps reverting back to schedule when I turn schedule off. As soon as the app updates it puts the schedule on. I e had to delete schedule and will use manually.
Complete guide to troubleshoot The Hive app on iOS and Android devices. Solve all The Hive app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Building Engines, developers of The Hive.
If your building is not one of the thousands managed by Building Engines’ industry-leading software, suggest to your property manager that they start using Building Engines today to improve operational efficiency, mitigate risk, improve tenant satisfaction, and make more informed decisions. The Hive replaces the Building Engines TenHub tenant mobile app. - Make sure you have already activated/logged into your Building Engines tenant portal account provided by your property manager. Set your password from your desktop or laptop. - Download The Hive from TheHive store onto your smartphone. - Login using your existing Building Engines tenant portal username and password. The Hive is available at no charge to tenants whose property managers use Building Engines property management software. The Hive by Building Engines enables building tenants to easily manage all building issues and tasks. Stay on top of important updates from your building manager. Quickly snap a picture of a problem and submit a work order, pre-register visitors, rate your experience, and more. Have them visit our website to learn more. If you have questions about The Hive, please contact your building manager. * If your property manager does not use Building Engines, suggest that they start using it today.