eDispatches Reviews

Great concept however the time lag is so poor that eDispatches is no longer usable for the urgent nature that eDispatches is intended for.

Will stop relying on eDispatches as have many of my colleagues. Very sad for the developer to be selling this program with so little sensitivity to the needs of emergency service programs.

I have no other option than to use eDispatches as it's what my department uses. However, I've missed two calls now in the four months I've had eDispatches . eDispatches just flat out failed to send any notification to my phone. If you're considering this app for your station, look at something else.

eDispatches works as promised. However, it doesn’t rotate on the Ipads that are mounted in the apparatus. This makes the user have to read it sideways, which is near impossible, especially in a moving apparatus. 1 phone call to edispatch to inquire about an update to correct was met with a rude person stating it was their app and they weren’t interested. A follow email to support months later was never acknowledged. I like eDispatches , it works, but is not user friendly in certain mounting situations.

eDispatches used to work fine on my phone but now there’s at least a 50% chance eDispatches crashes each time I open it to listen to a dispatch, and when it does open fine it is very slow in terms of responsiveness.

Every single dispatch I get is insanely quiet. When I hook it up to ambulance audio I have to turn it to full volume, and even then it’s very hard to hear. This tells me that it is an issue with eDispatches , not my phone. This needs to be fixed, as it gets very hard to discern addresses and numbers. I often have to ask dispatch for the information again, which takes valuable time.

When getting calls it’s taking a typical 15+ seconds for it to come through. Sometimes it stays silent with nothing coming through. Can’t complain with it being all I’m able to use but it could definitely be better.

Everytime I try to look at the alerts section, eDispatches crashes. I can access all the other tabs without eDispatches crashing. eDispatches is updated. I’ve uninstalled and reinstalled eDispatches . I’ve restarted my phone. It’s still crashing when l open eDispatches up.

I am liking new features with the new update. I would request that with the alert function, instead of giving “xxx minutes ago” please just give the time of the dispatch. When I’m writing multiple reports, the last thing I want to do is figure out the time of the dispatch. I could care less how long ago it was, I just need the time! That is the only thing I miss about the previous version.

Love the call log online but i like if it would notify the public of pages without being a sub.

Hello,
eDispatches does what it's supposed to do.

My only complaint/update request is that I can't change the sound from Bluetooth back to my handset when I'm connected to a device. For example I'm listening to FM radio in my car but I have to change to Bluetooth input on my radio to be able to hear the dispatches. In order for me to hear the dispatch without changing my car radio to BT is to turn BT off on my phone.

Would like to se and option map to where we can find the location when the give out address as we are a small town but big country to respond to always having to call in to find where it is located would be easier if we could just push map and it would show us location

The volume when playing messages is low other than that a great tool to use

Would be really nice if we had more options for notifications. And the ability to have it set up to automatically alert family when I’m responding to a call.

I would love to receive text message by the same number so I could whitelist it in my contacts. Right now it looks like email-like messages sent from random numbers. Please fix that so it is more user-friendly.

I have had eDispatches for over a year and have not had a problem with it. Over the last month or so I noticed that the on duty option is no longer available in the settings. Why is that? Besides that I have no problems with eDispatches.

I really like the detailed features in eDispatches . The map location allows our guys to easily see who is responding along with their location.

I would love to see eDispatch roll out with a GPS feature and/or at the very least a who is in route to station or scene option.

Everything about it is awesome and easy to use! I wish it had the automatic play of the page on iPhone.

I have good connection to the internet but it says it’s unable to load due to no connection. I can’t see any of the messages, incidents. I have the new iphone 16 maybe that is the issue.

Update: all I had to do was uninstall eDispatches and reinstall it. It now works on the new iphone 16!

Great app but maybe consider adding reminder notifications weekly to remind users to update availability , it would be more of a necessity but would be helpful.