Namecheap app not working? crashes or has problems?

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Last Updated on 2024-09-18 by Namecheap, Inc

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1 Reported Issues: 😵🆘🛟🚨📢

Graham

2023-06-09

Hey guys. I am a very frequent and dedicated member of your services and I decided it was long enough to wait for a bug fix on the namecheap app on Android. The issue is that when I refresh my domains page after turning my phone screen off or re opening the app, the refresh just brings a blank screen. I always reopen the app to fix this. I haven't seen a fix for this on my searches yet but i would love to get this fixed due to the amount of time I spend with namecheap and how many domains I manage. Thank you sincerely, Graham

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Common Namecheap Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Namecheap app on iOS and Android devices. Solve all Namecheap app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Namecheap iPhone Issues and Solutions

Namecheap iOS app crashes, not working, errors
Namecheap iOS app network issues
Namecheap on iOS has black/white screen

Namecheap Android App Issues and Solutions

Namecheap has errors/crashing/not working
Namecheap server network connectivity issues
Namecheap has black screen

Namecheap iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Namecheap app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Namecheap app crashes or not working on Iphone (iOS):

Close and restart the Namecheap app on iPhone
Update Namecheap app to the Latest Version for iOS
Uninstall and reinstall Namecheap iPhone app
Update your iPhone to the latest iOS version

Fix Namecheap on iPhone unable to connect to server/internet connection issues::

To resolve Namecheap network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Namecheap black/white screen (blank screen) on iPhone:

Follow the Namecheap iOS app troubleshooting guide Here →

Namecheap Android App Issues and Solutions

Fix Namecheap not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Namecheap app issues:

Force Stop the Namecheap App
1. On android, goto "Settings" » click Namecheap app. » click "Force Stop".

Update Namecheap to the latest version on PlayStore

Clear Namecheap App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Namecheap app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Namecheap.

Fix Namecheap unable to contact server/ Namecheap internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Namecheap » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Namecheap » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Namecheap on android.

Solve Namecheap black/white screens issue on Android:

Follow the Namecheap android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Namecheap, Inc, developers of Namecheap.

About this app

this app is a leading domain name registrar and hosting company. Search, register, and manage your this app domain names with our application. If you love this app and our new app, be sure to rate and review us!