Amion - Clinician Scheduling Reviews

Amion - Clinician Scheduling Reviews

Published by on 2024-10-29

🏷️ About: The Amion app is a mobile application that allows healthcare professionals to manage and view their on-call schedule on the go. It provides a quick and easy way to stay on top of upcoming shifts, receive schedule change alerts and notifications, and view shift schedules in calendar format. The app also allows users to send and receive HIPAA-secure text messages, manage logins, groups, and on-call teams, and stay connected with colleagues.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
42.8%

😎👌🔥 Positive experience
33.4%

🙄💅🫥 Neutral
23.8%

~ from Justuseapp.com NLP analysis of 5,532 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- User-friendly interface

- Easy to scroll and identify schedule

- Yellow dots on calendar screen easily identify on-call days/off days

- Convenient to see who is on call and schedule with just a tap

- Auto-downloads onto Google calendar

- Easy to follow coworkers' schedules for swaps



Read 31 Customer Service Reviews 👿🤬😡😠💢😤

4.4 out of 5

Horrible for large multi-assigned groups

2022-05-21

Amion and program has many issues. Amion Randomly kicks you out and then won’t take the correct password. It doesn’t update well with the computer program. It doesn’t save your work preferences after hitting the submit button. I have had many employees voice how upset they get when using Amion and I end up putting in their schedules manually.
As far as the program, I have no choice but to use it because that’s what the company bought. I spent many hours on the phone with IT and this app help desk. And still the program will not do what it’s supposed to. The info box doesn’t come up on start up. The program crashes without warning. So for every entry I have to immediately save after. Only one person can be on it at a time or it will ruin all the work you’ve put in. The more you use it the more problems come up. Now the shift boxes won’t retain there time frames as originally entered. The staff counts at the top are inaccurate and I can’t balance the staffing for day or night shift.
We are using this program for 80 plus personnel and it can not handle it. For 20 or less and with people that only work Monday through Friday, it looks like it would work just fine.

GO BACK TO THE OLD USER INTERFACE!!

2022-06-22

The new layout is terrible. Not even mentioning the functionality issues others have with messaging, cannot find my own schedule in a nice format with multiple days like I used to. When managing my group for a day, looking quickly at who is supposed to be where on Amion has now become an impossible task with the new layout. Please change it back it was very good and now it has been broken.

Horrible Update

2022-07-23

The new app update is VERY VERY VERY BAD. I work in an emergency department with about 30 other physicians and some mid level providers and everyone I have talked to feels the same way. We have used this app for our scheduling the entire time I have been employed at this job, now going on 4 years. The old app was simple, easy to navigate. We have many different daily shifts and the new app does not know how to keep them in chronological order. It now has become much more complicated to look at your own schedule (and it seems the only way is “classic view” which just shows you the same view as their website). I also work in another area within our dept that also uses this app for their call schedule, and it is very cumbersome navigating between the two schedules since the uodate. They either need to go back to the old format or do a huge overhaul. Incredibly disappointing for something that I’m told we pay an annual fee for as a department.

App not doesn’t work, horrible customer service

2022-08-24

My app will not connect with my hospital schedule. Both myself and my admin have called and emailed (over 20 times) without help. Often no one answers and, if there is a reply to emails it’s often delete and re-download Amion . I’ve done this many times and still Amion says invalid login when trying to log in to the schedule (and yes the pw is correct). Very poor service and if I could rate 0 stars I would.

Newest Update Still Confusing

2022-09-25

This update has ruined Amion . I used to use Amion everyday to track which days my husband and I work and see who we work with in the department. Amion has Sunday’s listed on the right which is opposite of traditional calendars and confusing. It also lists the same shift twice and does not do a good job of clarifying... so if I have one shift that overlaps two days (ie an overnight) it will appear twice and looks as if I work twice, it will list 8p-6a on both days and I just have to check the classic view to tell them apart, rendering Amion page useless. It is cumbersome to switch group schedules as well. Wish I could revert to the old app.

New update made it much more confusing

2022-10-26

Wish I can get back to older version which clearly showed when I was on. Now it’s too confusion to see when I’m actually working. I have to use ‘classic’ view to actually see who’s on. Worst of all, it sometime doesn’t even show schedule for anyone even when schedule is already published.

Please go back to previous version before more people leave Amion/program for other alternatives scheduling programs.

Update makes app nearly unusable

2022-11-27

The new design update makes Amion nearly unusable. One drawback is that the list of on-call people takes longer to load and the font/colors blend in together too much. This makes it difficult to separate out treatment teams.

The biggest drawback though is that your personal schedule is no longer available! To me this is the entire reason I use Amion . Now you have to load the physical this app website to see your schedule.

TERRIBLE UPDATE

2022-12-28

You would think than an app update would be an upgrade, but this new version is TERRIBLE. Absolutely not user friendly. Everyone’s schedule is mashed together, so I can’t view my own schedule by itself. I also can’t view anyone’s separate schedule; in the previous version, I was able to click a person’s name and their schedule would pop up on the calendar. That option is no longer there. Whoever made these app changes should be FIRED. You clearly made things WORSE.

Update causing major messaging problems

2023-01-29

Latest update of Amion has made the messaging function almost useless for our large telestroke network.

The messaging function now has 1) a nearly inaudible ring that can’t be changed, 2) no longer allows dialing direct from the messages, 3) no longer timestamps messaging times (critical to stroke care).

This change renders Amion useless to those that use it as a paging tool and unless fixed will make this aspect of Amion obsolete and force us to look for an alternative.

New update is terrible

2023-03-02

The new design is a disaster. Everyone I work with has at least a master’s degree, and we were all confused by it. There’s no easy way to look at another person’s schedule. It’s difficult to figure out how to look at your own schedule. The calendar is small and difficult to read. And each week starts with Monday. That’s fine for some people, but it should at least be optional to have a regular calendar view.

Update Is Not Good

2023-03-31

There is confusing information on Amion now. People who work overnight appear on both days and it’s unclear which day is the scheduled day. I also keep up with other peoples schedules, and this new update makes this impossible to set up and see. Please go back to Amion that is shown on the preview. The new one is awful in comparison.

Glitchy

2023-05-02

It gets three stars because it works for me when I need to see the schedule. But it only gets three stars because the rest of Amion is very glitchy, especially the profile section. Drop down menus drop but then won’t go away after you’ve made your selection. Sometimes the Cancel button is the only one that shows on screen and no Save feature can be found. So you end up losing all of your updates. The “Read More” button at the bottom of an article doesn’t always work. Amion needs work.

Great for the singular purpose of seeing who’s covering, the rest is u reliable.

2023-06-02

I have gotten most of the nurses in my unit using this so we know which provider is covering which category of patients. For that it’s SUPER handy, though slow to load even on the iPhone X.

Some of the articles are interesting, but the rest of the of Amion is glitchy. If it would load faster and let me go straight to the “who’s on” section, I still would have given it 5 starts because that’s the function that matters to me.

It easily takes 3-4 times longer to load than several random apps I compared it to I had on my phone.

Loved the app until the last update

2023-07-04

Since the most recent update, all I can see is a month calendar, and there’s no room at the bottom of the screen for me to see who is on the schedule. We need the option to customize if this is the look going forward. It appears to have been formatted for users with large phones, and those of us still using small screens can’t see the schedule. I’m hopeful this will get corrected.

Bad update

2023-08-04

Terrible update making Amion much less useful. Calendar view for “your shifts” was much better. Also taking away the ability to look at another persons schedule makes it impossible to be able to look for switching shifts when the need arises. Wish I can go back to the previous version

Convience without bells and whistles

2023-09-05

I can review schedules quickly - huge bonus. I would be nice if the individual user (not just the admin) had the ability to look at their metrics in a meaningful way (i.e. how many weekends or nights worked etc.) and be able to compare to their partners. Which would also mean that we need to access well beyond 120 days.
Additionally, many of us who are Intensivist, ED docs and Hospitalists work well beyond our hours as represented on the shift schedule - it be fantastic if each user was able to log in their actual hours on their personal account.

Good for what it does.

2023-10-07

Online this app is great. Perfect. Flawless. But Amion is a problem. Why can’t we have a calendar view with weeks or months shown of our own calendar? Or with group calendars? Why can’t Amion do trades? Amion needs to put in all the functions of the web site. Because the website is great. Amion is lame.

Convenient

2023-11-07

I really like the convenience of just tapping on the icon and seeing who is on call and my schedule. I love that Amion auto downloads onto my google calendar so I don't have to input my schedule! Wish the other group I take call for used it!

Rad group

2023-12-09

We use this for our group (last 2 years) and it is perfect in its simplicity. It doesn’t need to do anymore and is easy it change/swap shifts. Excellent!

New amion App

2024-01-09

As a resident transitioning to fellowship I’m a huge fan of the new this app app! While many of my colleagues struggled to use Amion before we now all love it. The interface is much more user friendly. Scrolling and identifying your schedule is simple. The yellow dots on the calendar screen easily identify when you’re on call/have days off. It’s super easy now to follow coworkers schedules to propose swaps, etc.

Please correct this

2024-11-27

After the most recent update when you choose “who’s on” you cannot see which day you are looking at only the month and year are showing which makes it difficult if you want to slide through to the next few days.

Search function crippled

2024-11-27

The current version appears to have introduced a bug in the search function. Previously, one could search for text within a day's schedule. Now all that tapping the search icon does is activate the day-date bar on top of the screen

So annoying

2024-11-27

Looking at the website on my phone pushed me to Amion, which I now have to log into 3-4 times before I can get to the on call schedule. It’s very annoying for trying to find who I need to contact on my patients.

Buggy

2024-11-27

App is great when it works but is currently unusable for me. Every time I open Amion I get a pop up “are you enjoying this app?” that immediately goes away and I’m left with a blank screen. Please fix!

Great but....

2024-11-27

I love being able to schedule my department with this. The problem is that Amion doesn’t always reflect the changes I make on the desktop. I have to email this app to get it corrected.

great for pages too!

2024-11-27

I love when my chief residents use this as a paging system since i can read all the texts on my phone instead of my pager. I would give it 5 stars if I could see my schedule more than 3 months out

Fair

2024-11-27

Pretty useful. It works well for the most part. But does not have a full page view like the web version. Used to not work well but seems to have improved. Lot of ads but I suppose there's nothing as a free lunch

Essential!

2024-11-27

Love this app and especially the mobile version! I really appreciate having it on my phone so it's always accessible.

Great App

2024-11-27

It's great to have an accurate schedule when you are on the go! I've never had a problem with this app.

Excellent aid

2024-11-27

Yes there are few glitches. But overall , it’s reliable and helpful. It meets its mission for me. The medical articles are very helpful!

Doctor

2024-11-27

The I Phone app is easy to use. I can easily look up my schedule. I enjoy reading the Doxemitry news feed.



Is Amion Safe? 🤗🙏


Yes. Amion - Clinician Scheduling is very safe to use. This is based on our NLP (Natural language processing) analysis of over 5,532 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for Amion Is 43.8/100.


Is Amion Legit? 💯


Yes. Amion - Clinician Scheduling is a totally legit app. This conclusion was arrived at by running over 5,532 Amion - Clinician Scheduling User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Amion Is 75/100..


Is Amion - Clinician Scheduling not working? 🚨


Amion - Clinician Scheduling works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Amion - Clinician Scheduling? Post a Review




Features

- View schedule at a glance from the homepage

- Receive schedule change alerts and notifications

- View shift schedule in calendar format

- Customize calendar view with easy color coding

- View schedules by week or month

- Send and receive HIPAA-secure text messages

- Keep text messages confidential with secure notifications

- Read receipts to know when text messages have been sent and received

- Group text messaging

- View colleagues' Doximity profile to look up fax numbers, back lines, and emails

- Check who else is on call

- See and add colleagues' schedules

- Send pages to colleagues within Amion

- Calendar data remains easily accessible offline

- Manage profile and career opportunities

- Partnership with Doximity, the network for healthcare professionals.

  Customer Service/Support
Developer:
Doximity

Contact e-Mail:

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