Canvas Student Software

I downloaded the app because it allowed me to interact with my instructors & fellow classmates. Somehow there was an update to the app & I can’t get into it anymore. There’s a function that allows a person to reset password & every time I try & request a new password via email, I never get anything from canvas at all. When I go into my school website on the computer, my info works just fine so I’m getting the password right they just don’t have my info in their system or something. I have also had other issues but nowhere to go & try to get help for this app. I’ll be deleting it off my phone since I can’t get in anyway. And it will remain deleted unless they go back to the way the app was 2 weeks ago. Fix your app idk how that needs to be done but it isn’t working for me & there’s no one to call or email for issues unless you’re logged into the app🙄

I definitely get benefit from using this app for three classes now. Starting on the 4th. I gave it 5 stars because it is useful. Recommendations for improvement include: the Echo 360 videos do not have audio on my iPad; the People section does not have the groups; power point slides get rendered a little off, but good enough, and there is a way to copy to Power Point for IOS so that is ok. Pretty good integration with Office and OneDrive on IOS; the discussions it would be nice to have a toggle to a view with all reply’s expanded, then back again to only top level posts to be drilled down into. The first two made it so I had to lug my personal laptop on business trips in order to do all I needed for the classes. Still, I found this app worthwhile. Keep on improving it so that it can be used equivalently to the full PC browser based version.

I absolutely love this apps usability. I just have a couple suggestions to make it a little more user friendly. Not sure if this matters, but I go to Ashford University. First, it would be nice to have your own posts displayed at the top of each discussion, so they are easier to locate. Instead of having to scroll down through every other post just to find your own. Second, although the notifications are nice, they can also be a bit annoying. Especially since clicking on the notification does not take you directly to the specific reply of that post. It simply takes you into the app and then you have to “guess” who commented and on which post. Those are my only two suggestions/complaints. Other than that, the app is awesome! Fix these two things and I’ll change my rating to 5 stars.