Ink Cards: Send Custom Cards Reviews

by Bxxxecccaxxx

I had a card made for my mother in law for Mother’s Day and had also purchased a gift card to come with it. Several days before her card was supposed to arrived she received a card made by someone else with some one else’s picture, message, and gift cards attached (that she can’t even activate). I attempted contacted the company to make let them know the wrong card got delivered to my MIL and to ensure that my card would still arrive to her. Well it’s now 4 days after the card should have arrived and she still hasn’t gotten it, I’ve tried contacting the company 3-4 different times with no response. And I’m out $30. InkCards is cool when it works and your card actually arrive and I understand mistakes happen however I’m not very happy that I’m not getting a response from the company and have now lost $30.

UPDATE: it’s very obvious that the only thing this company is capable of responding to is bad reviewed. If they responded to emails as much as they did bad reviews I wouldn’t have a problem right now. It’s not 10 days after my MIL should have received her card and gift card and I have gotten no response from INK cards except on this review. My next step is going to be to report them to the better business bureau.

by Chomiski

I ordered a Mother’s Day card on April 28th and expected it to be delivered around Mother’s Day. I completely understand orders are slower due to the pandemic, so I allowed for some extra time. I was delighted to hear the order shipped on May 1st and was then out for delivery on May 8th. It is now May 26th and the order was never delivered. Unfortunately, this has happened twice before with my Ink purchases as well. I attempted to contact customer service, and it wasn’t until my third outreach that I heard “we are running behind schedule with some orders” in an automated response. Again, while I completely understand the circumstances of the pandemic, I would like my money back because Mother’s Day has come and gone. I am unable to connect with anyone at customer service (other than an automated message), so I am leaving this review in an attempt to get my money back for this order. For such a great idea and product, it’s unfortunate I will not be placing any more orders and will encourage my friends and family to do the same.

UPDATE 5/29: I heard back from Ink through Facebook messenger after writing this review and a refund was processed. Thank you very much.

by ShelBot5K

I have used InkCards 20+ times because it WAS amazing! However, my last 3 orders (including an anniversary and an empathy card for my father) have not been delivered and it has been WEEKS since I sent it. Initially, when I filed a complaint with my first order they replied immediately - which was great! However, the order they reshaped came with two huge lines through the photo - that was a 15th wedding anniversary card. The second order that had issues was a “Thinking of You” card for my father because it has been 1 year since my (step) mother passed from cancer. He received the order but it was if someone else’s family! I have yet to hear back from the company about the complaint I filed regarding that - and it has been 2 weeks. My final order (and likely my last at this rate) has yet to arrive to my MIL’s house. It was placed 2 weeks ago. I understand the post office is have issues as well but I have filed complaints 4 times and have only heard back from this company one time. What is going on???

by YoshMoney

I’ve literally tried taking payment 40+ times (via Apple Pay, PayPal, and credit card) and InkCards just doesn’t work. I keep receiving an error message that “Ink was not able to complete payment” and eventually InkCards will freeze and stop sending the card, requiring me to close out of InkCards to go back in.

I’ve checked & tripped checked all of my payment details, and InkCards and phone settings just to be sure this wasn’t being caused by something on my end. Everything works fine with purchasing in other apps via.

This experience has been really disappointing. It’s such a beautiful product you provide and I really wanted to share it with my other friends before Christmas. It doesn’t look like that’ll happen. I’m giving a 2 star rating simply because I like the product that the Ink app has allowed me to create. If it wasn’t for that, though, I would give 1 star and 2 thumbs down due to the breakdown in function.

by Princeton Princess

Tthis app is missing one really critical feature. InkCards crashed on me and discarded 100% of my work. And I can’t find that more frustrating. If you were trying to send out Christmas cards on December 20 I don’t think I recommend it. I have been using InkCards loyal way for years to send out cards and it has been pretty good until today when it absolutely disappointed me. Can you imagine having an order of 20 Christmas cards, with personalized messages all created. And all addresses confirmed and verified, all recipients selected and then the minute you make one change to actually upgrade the order InkCards crashes at the very last minute!I have an iPhone XS Max and I have Verizon FiOS Internet in my home and I don’t see how it could’ve been on my end. The irony is this was the largest order I was going to place with InkCards and it was the most upgraded order I was going to place with InkCards. But after this experience I’m beginning to wonder if paper Christmas cards would’ve actually been easier after all.

by Junko Jones

The designs available are nice, with a nice variety, InkCards itself is well designed and mostly easy to use, the cards were sent and received quickly, and my recipients loved them.

What’s the problem, then?

First, the quality of the cards themselves is incredibly lacking. You can print better cards yourself with a decent home printer, and the paper was low quality. If you look at the quality and price of what’s being sold by, say, Moo cards or really any similar company, it’s difficult to understand why Ink or similar app couldn’t have similar quality. Even if you are going to just print them off a home printer, there are better printers and better paper out there. Even just using glossy paper might have helped, since matte can look really cheapy unless it’s good quality.

If someone were to do an app like this but with professional quality prints, that would be amazing.

Secondly, of the 8 prints I had mailed, one recipient instead got someone else’s pictures of quilts rather than the card I designed! I’m sorry, but how does that happen? I suggest having a double checking process because that’s really bad tbh.

The potential is amazing if these two issues could be fixed. As is, I don’t think most people would use it for wedding stuff (probably a major chunk of the potential market for an app like this), but with improved quality, they could.

by SilverStone7

I used InkCards for years with no issues. We sent cards directly and also ordered a large box of holiday cards each year to mail ourselves. This company sends emails with updates when your card or package is sent, but they don’t actually give you tracking info. This year, with the delays in USPS, UPS and FedEx, this has been a massive issue. I ordered a large box of cards two weeks ago, they emailed me to say it shipped 48 hours later, but I have no idea where it is now, and the company can’t be contacted except through InkCards .

UPDATE: as others have reported, giving a poor review gets you a working customer service email. I contacted the email provided and they did refund my order. They also gave me the USPS tracking info- turns out, they created the label 48 hours after I made my order, but they didn’t actually ship the box until ten days after that. It wasn’t USPS at fault this time.

by Michaelmy Groom

I had sent a card & a Krispy Kreme gift card to my sister in Florida a few weeks ago that she hadn't received. I ordered it April 10th 2020. I did inquire about it two weeks later as my sister hadn't received yet. I emailed about it last week & was told & also received an email back that it would be sent again. I know that the card was sent to the post office as I was told. I just didn't understand why it took so long. I was told it would be resent again. I do hope it gets to my sister this time. Maybe the mail has been affected by this pandemic. I thought it might be. My concern was that someone else might have received it. That doesn't mean I won't use InkCards again. I am going to send a card to someone else. I did like how easy it was to use InkCards though.
Thank you
Dianne Flick

by Karigoes

I use ecards as a way to send photos and thoughtful messages to my mom, who doesn’t have a cell phone. The price is reasonable, there are many beautiful templates to choose from, and InkCards is intuitive and user friendly. I’ve purchased Ink Card credits and send postcards a few times a year. Overall I think Ink Cards offers a good value but I have noticed that the quality is inconsistent, ranging from unacceptable to very good. The first card I sent was gorgeous and looked like a high quality postcard or average quality drugstore photo print. Unfortunately subsequent postcards occasionally have poor color reproduction and in one case the cutting was very off - part of my card had a crooked white edge left on it and the image and text were crooked and off center. For casual use, Ink Cards is great but I’m not sure I’d rely on it for wedding invitations or other more formal uses where quality is super important.

by Where Is My Card?

Update: Once I posted my initial review, a member from the customer support team reached out and they mailed the correct card.

I had recently submitted an order for a graduation card with an gift card but the entirely wrong card was sent to the person. Instead of a graduation card with a Macy’s gift card they received a Mother’s Day card with the wrong message, signed by other people, and a Bed Bath and Beyond card. I tried to submit a customer service comment through your website as well as a message through Instagram but no one from your company has tried to contact me to resolve the issue. This is very disappointing as I have sent postcards through InkCards before with no issues so I am unsure of how this mistake happened and why I can’t get help so I can receive the product I paid for.

by BrightAdventure

I’ve used ink to send out my holiday cards for years. I’m fairly certain Ink is the only reason I actually get cards sent out. InkCards is easy to use and they have a wide selection of cards for each holiday. I like to send my holiday cards out on Valentine’s Day to vary it up with my friends and family. I normally head to a local bar and write them there. I really like that I can customize each card if I like (just create a new card or edit an order). This is great for relatives that may not appreciate the swear words I put friends cards. I also tend to write a slightly different card for people I see all the time (and know all the major announcements) vs the people who I don’t talk to much. Overall, I highly recommend, especially if you don’t have too many people to send them too.

by Cakekat

I've been using InkCards to send cards to my grandma. The templates are super easy and really nice. They also include a holiday calendar with countdowns for upcoming holidays, which is useful. Recently when I visited her I got to see how they looked and I was pleasantly surprised! The photo quality turned out great and the card was a nice thick stock. Worth every penny! This is a great replacement for users of Apple's card app, which I used too.

Update: Sadly my grandma isn’t around anymore, but I’m still thankful I discovered InkCards when I did because she really loved getting these cards in the mail. I wish I sent more! I still use InkCards all the time and the quality and options have only improved. These are cards worth saving and displaying!

by AnnMinni

I have used Ink Cards for several years now. I’m 70 years old and if I can do it anybody can do it. InkCards has saved me on last-minute remembrances/gifts more than I can tell you. In an era where people rarely have a hard copy of a sweet moment (or a treasured photo), this is a pleasant surprise to find in your mail.

One thing that I love to do…( because I have so many old photos🥲) … I take a “picture of a picture” with my cell phone and save it. If you get in tight on that photo, it is worthy of re-printing on an ink card. No need to bother having it reproduced.(Caveat... A picture is only as good as the original but most often it fills the bill and brings out an old memory).

Have fun. You will make someone’s day.

by Zero Celsius

So I have successfully used this service once before. Worked great and sent with no problems. 2nd time however, I sent one to a friend as a pick me up and despite the statement saying it was scent it’s been over a week and she still hasn’t gotten it. Now I can’t even access InkCards . It says: Request Failed: Bad Gateway 502. I checked Facebook to see if it was under maintenance and nothing so not sure what is up with InkCards. But right now it is not functioning at all And when I attempted to send a bug report, I got message failed.

Update: InkCards is working again but my friend still hasn’t received her card.

Update: The card was finally received! It took over a week but it did finally get there.

by Fishpants1

I started using InkCards to send immediate Thank You notes, and it turned into so much more. I would snap a photo of my Daughter or myself with a gift that someone gave for a bday or holiday and immediately customize the postcard with the photo and thank you to the gift giver. THEN I realized the power of InkCards...

Every week I send a postcard with a photo and update about my daughter/dogs/myself to everyone in our family and certain friends. Every time I speak to any of them, they can’t stop thanking me. The postcards are high quality, timely, and the templates are plentiful and interesting. I think that receiving an actual piece of mail in such a digital world makes each person feel so appreciated. It is so fast and easy to customize, and INK gives a good rate if you buy a bundle. The joy these cards brings my 90 year old grandparents, along with many other friends and family members is priceless . I wish I had known about this service sooner!

THANK YOU, INK!

by Kristina1984

I have been using InkCards for quite some time now and I absolutely love it. I sometimes forget to go get cards or just don’t have the time to go get a card for an occasion. I send birthday cards, graduation cards, thank you cards, holiday cards... you name it, I’ve sent it! I love that I can import my contacts for easy sending and that it keeps record of all the cards I have sent so I don’t send the same thing twice. Lol. The only thing I would recommend is being able to adjust the size of the message on the back. My in-laws say that have a hard time reading it (I don’t... but I don’t have bad eye sight). That would be my only improvement at the moment.

Thanks for doing such a great job and making it so easy to keep in touch with our family and friends!

by Lexknowsbest

I am a huge card person. I love sending people cards and making it known I’m thinking about them. InkCards is awesome because it’s sooo much faster and easier and you can get a card sent out at the drop of a dime. Like when someone moves or if you forget a birthday, you can have one sent almost immediately. The card is usually shipped out the very next day. The selection is also great and having the option to personalize with pictures makes it something someone would want to keep. They’re high quality cards with glossy finish and have a fantastic price point. The entire set up of InkCards and how it keeps track of your contacts and previously sent cards is great also. I’m so glad I found InkCards. I’ve sent a ton of cards in the last month since finding InkCards and I’m so thrilled with it!

by PJG1659

I’ve sent 8 cards in the past 4 months and have attached gift cards to almost all of them. I would have given 5 stars except my most recent Father’s Day experience has been disappointing. Unless the recipient of the gift card has a smart phone, the gift card can’t be redeemed. That isn’t explained upfront. I just assumed they could print out the card from their computer. I have sent 2 contact requests to convert the card to plastic or refund my purchase but haven’t had a response in 4 days. I won’t be attaching gift cards again, and won’t use this site after I use up the credits I purchased. I’m sad because I told others this was a good site.
UPDATE: My gift card issue has been resolved. They can’t do plastic so they refunded my purchase. I’d say that contacting them through FB messenger is the best way to get a response instead of through their website.

by EmmyAJ

I recently started using ink cards after having InkCards on my phone for who knows how long. I’m a huge fan! I love that you can personalize adorable cards with pictures of the people who matter most. I recently saw one of the cards I had sent out and it was printed on glossy card stock paper. It looked great! Best $2 you’ll ever spend for high quality photo cards sent straight from your phone that you can make in five minutes or less. There’s never been an easier way to send personalized cards to the people you care about. I love that all I have to do is make it on my phone and the printing and shipping are taken care of for me. There’s also a feature to upgrade your card and include gift cards which I think is a really nice feature that I’ll use eventually. You can also schedule when you want your card to arrive if you’re making it in advance. Genius haha

by JudithJuly

I’ve been using INK for almost a year now, and it is exactly what I needed. I love that you can add your own photos to many of the cards. Or, you can use cards that don’t need a photo. Also, names and addresses in your contacts can be automatically transferred into INK. While there are always going to be rare delivery issues when using USPS, I’ve found their customer service to be very responsive.
I do have a couple of suggestions: allow contacts to be list by last names, not just first names. When the list gets long, it’s hard to remember which first name you used (I.e. husband or wife). Also, make some of the greeting messages interchangeable between cards, such as using a “Thinking about you” card for a “Happy Birthday “ card.
Thanks for a lovely app.

by Luv2laf

I must have spent more than 1 hr making a simple card. Even then, I ended up with a postcard as Preview section shows only front and back on the card. Go figure what a card looks like. Don't like that it does not save as you go. It only saves a draft after you purchase. The time I spent repeating my choices was annoying. It was good at least that it had a scheduled time feature since I just needed it to send at a specific time. To get the collage I wanted I had to do that in another app. There seems to be limited features on what one can do in a card since its settings are preset. Otherwise great way to personalize a simple card without having to go through a more complicated system. It’s fairly inexpensive as well. Since my card does not send until September - I will have to add to this review on the quality of card sent.

by Aosoxfan

I love InkCards when it works - makes sending thank you cards and get well/keep in touch cards so easy. There are a couple of things I hate - the iPad version doesn’t work in landscape format (only way the keyboard really works unless you crane your neck sideways while typing), and seemingly randomly sometimes the text doesn’t scroll down on either the iPad or iPhone format. So you can’t see or edit the bottom of your text except in the view field. Then when you click on the image to edit it, the screen pops back up to the top line and you can’t scroll down. Forces you to have basically two line text max. Very frustrating for an otherwise great app. Hoping the developer will fix these two bugs!

by BlitheSpirit74

I liked being able to choose a design with a pre-built (editable) message, and the price is relatively reasonable, but importing the contacts is a little challenging. The import works fine, but for some of my contacts, I have multiple addresses (home, work, etc). The import doesn’t seem to allow for easily selecting from a contact’s addresses. Also, it doesn’t look like I can easily move/remove contacts from the separate lists. For example, I could add a contact to the Friends list, but if I meant to add them to the Family list, I can’t do that without either duplicating the contact, or deleting them from contacts altogether.

by Mjdewey

I discovered InkCards shortly after I started dating my boyfriend who is in the military. He got InkCards after receiving my first card. We are apart a lot. We talk almost everyday, but something about getting a card from him is extra special. We don’t use them for just special occasions, but also just because we miss each other. We both have a lot of cards from the other with pictures of times when we weren’t apart. I always get excited when I that white envelope in the mail. It’s so easy, just choose a card, write a note, and send. And the cards look great! They are very good quality and the pictures are bright and colorful! You can add you own photo, or choose one that says what you’re thinking.

by Jnmurphy258

I love Ink cards and have used them for the last two years. It’s a great way to use all of those pictures that you snap and just sit on your phone. I travel quite a bit for work so constantly send cards to my grandparents and parents to let them know I’m thinking about them and updating them on my adventures. I don’t know anyone who opens their mailbox and doesn’t smile about receiving snail mail. Although I was raised to write handwritten thank you notes, this still brings in he personalization factor. I also love the scheduling feature so I can do a bunch of birthday cards at once and never miss anyone’s special day. Thanks for making my life easier and making me look so thoughtful!

by Lawilson10

First, I just want to say that I have purchased nearly 200 orders from InkCards, and I have never been disappointed. The card quality is excellent, and they arrive in a pretty timely manner. I love how new designs are being added all the time, and that there are special holiday categories. For the first time ever this year I ordered a 20 card pack instead of going my usual route with Shutterfly, and I was super happy with the heavy cardstock quality of my cards and the weight of the envelope as well. The professional pictures printed on the front did not loose their detail either. I am loving InkCards and the continual improvements they are making to their printing, shipping, and design. Love!

by Kymthemom

I’ve now sent several cards to friends and family. I wanted to wait to see how it went before I reviewed. They have all arrived very quickly and make it easy to let someone know you are thinking of them and you never have to even leave the house to pick out a card or mail it! It’s also fun to be able to put whatever picture you want with it. Recently I went out of state to visit my friend and she had the card on her fridge. I was able to check it out. It’s thick card stock and beautiful colors and quality. I’ll keep using them for sure!

by Sarahhhhhhfhfjb

First I love that you can send personalized cards for a couple dollars. $2 for a custom card vs $5+ for a generic storebought card? I’ll go custom every time. Second I love the birthday reminders. Once you put in all your friends info and turn on notifications, you’ll never miss sending them a card to celebrate! Third, you can send a card from the comfort of your couch. No more running to the store at the last minute or sending late cards in the mail. I also love the fast delivery time. I tell everyone to download Ink cards - it’s made keeping up with birthdays & holidays SO MUCH EASIER!

by Wherestravis

Awesome app, has totally taken the pain out of sending cards for birthdays, holidays weddings, etc., and the recipients love the personalized pictures and notes.

Suggestion: when I select a first card to edit and then I choose at least one photo, and then decide I don’t want the first card so I go back to the card browser to browse different cards, I want the photo(s) that I had chosen for the first card to show up in the little card-browser previews rather than the stock photos, so that the previews are more true-to-life. Feel free to follow up if that doesn’t make sense.

by AComfy

As an avid lover of stationary and hand-written notes this is the perfect complement to my paper Arsenal. I love it to send thoughtful and now photo-personalized notes. The cards take 4-6 business days to arrive but that’s on par with my snail mail cards. I just wish you could change the fonts on the actual card- it would be nice for the type font to be either a “typewriter” font for some old-school fun OR a curly, loopy script to give it an old school personal hand-written touch. The basic font is pretty lame but getting to send a card with a personal photo trumps the lame fonts.

by Lauren07517

I love InkCards. I’m not sure why there are so many negative reviews honestly. I can’t speak highly enough about it (I fact I have even gotten a few family members to start using it).

I hate going to cvs to purchase a generic card that is over priced and isn’t personal. This allows me to upload a photo into a cute design, add my own sentiment(or use theirs), and even sign my name.

The cards are printed on a thick card stock with vibrant colors, so they don’t feel like a card that cost only $2 or $4.

Best part is they mail the card for you, so you don’t have to make a trip to the post office. They even added a new feature that you can now have the card mailed to you, so that you can hand deliver the card yourself.

I highly recommend that you download InkCards and give it a shot. I’ve ordered about 6 cards now and every single one of them has gotten rave reviews from the recipients.