NAUgo app not working? crashes or has problems?

NAUgo Status

Last Updated on 2024-04-05 by Northern Arizona University

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Summary of NAUgo Problems 😠👌🔥

- App does not save passwords

- Not 100% correct when and where the bus is

- App is not updated for iPhone 5

- Needs more features such as campus events, dining menus, resource links for off-campus students, and an iPad format

- Transit section of the app has been faulty

- No access to Louie app yet

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Common NAUgo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot NAUgo app on iOS and Android devices. Solve all NAUgo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

NAUgo iPhone Issues and Solutions

NAUgo iOS app crashes, not working, errors
NAUgo iOS app network issues
NAUgo on iOS has black/white screen

NAUgo Android App Issues and Solutions

NAUgo has errors/crashing/not working
NAUgo server network connectivity issues
NAUgo has black screen

NAUgo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever NAUgo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix NAUgo app crashes or not working on Iphone (iOS):

Close and restart the NAUgo app on iPhone
Update NAUgo app to the Latest Version for iOS
Uninstall and reinstall NAUgo iPhone app
Update your iPhone to the latest iOS version

Fix NAUgo on iPhone unable to connect to server/internet connection issues::

To resolve NAUgo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix NAUgo black/white screen (blank screen) on iPhone:

Follow the NAUgo iOS app troubleshooting guide Here →

NAUgo Android App Issues and Solutions

Fix NAUgo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent NAUgo app issues:

Force Stop the NAUgo App
1. On android, goto "Settings" » click NAUgo app. » click "Force Stop".

Update NAUgo to the latest version on PlayStore

Clear NAUgo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "NAUgo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch NAUgo.

Fix NAUgo unable to contact server/ NAUgo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click NAUgo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got NAUgo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch NAUgo on android.

Solve NAUgo black/white screens issue on Android:

Follow the NAUgo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Northern Arizona University, developers of NAUgo.

About this app

Flagstaff Campus or Statewide Students: Students can log in to see course schedule, grades, advisors and more while enjoying their favorite map, dining, transit and event modules - plus a whole lot more! this app is Lumberjacks’ one-stop mobile app for staying informed, connected and up-to-date. Guest: The same classic this app that you've grown to love.