NAUgo Reviews

NAUgo Reviews

Published by on 2024-04-05

🏷️ About: NAUgo is Lumberjacks’ one-stop mobile app for staying informed, connected and up-to-date. Choose your experience: Flagstaff Campus or Statewide Students: Students can log in to see course schedule, grades, advisors and more while enjoying their favorite map, dining, transit and event modules - plus a whole lot more! Guest: The same classic NAUgo that you've grown to love.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
53.5%

😎👌🔥 Positive experience
30.4%

🙄💅🫥 Neutral
16.1%

~ from Justuseapp.com NLP analysis of 29 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Basic functions such as clocking in/out are available

- Support staff is helpful in fixing bugs

- Simplistic and useful app

- Built-in features such as bblearn and transloc

- Great way to see what's on tap at NAU

- Neat app with lots of potential



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

3.9 out of 5

Bblearn?

2022-05-24

NAUgo had a bblearn component which I used daily to check syllabi and download the power points now its gone. NAUgo is kind of useless now without it

"Update"

2022-06-25

The new update has made me decide to delete NAUgo . Before it was functional as a bus route tracker, but the new "Transloc" version it claims to include is actually a stripped down interface with only NAU owned buses. The city route that cuts through campus is not even included!

Louie completely inoperable

2022-07-26

After sign in to louie, "page not found" is shown, no access. Please fix.

Hotel California

2022-08-27

NAUgo allows you to sign out, but it immediately signs you back in. I’m deleting NAUgo until that’s fixed.

Doesn't work

2022-09-28

Specifically the dinning portion never works. Won't open. Easier to use safari

Map

2022-10-29

Map doesn’t work (hasn’t worked since last semester). It says that the map cannot load.

Useless without Louie and BBLearn access

2022-11-30

Was semi-useful when it had BBLearn access, now that's gone and getting the feature back requires paying the company that owns BBLearn almost a hundred dollars a year.

Transit still doesn't work

2022-12-31

Doesn't work on the iPhone 5, transit doesn't even show buses, lots of NAUgo is off the screen on the iPhone 5 and is unusable. Could be great with the problems fixed, but it definitely isn't.

Shop

2023-02-01

As an alum I need the shop, I need to customize my phone with and NAU theme. Look at the other universities see what they have for their app and do the same .

Definitely needs work

2023-03-05

I excitedly downloaded NAUgo to use my EcoPass without needing my card, but it really isn’t that convenient. Literally every time I open NAUgo , I have to log in again, which makes it very cumbersome when trying to board a bus. The EcoPass should be implemented as a pass in the Wallet app. Hopefully that is something that can be implemented, or at least NAUgo is fixed to keep me signed in.

I’m also bummed that I can’t load my faculty ID card to my Wallet app like the students have access to. It would be great to use my phone to get into my building during off hours. Hopefully that’s coming sooner rather than later.

Aright, but...

2023-04-03

Needs lots more. Campus events! Campus dining menus! Resource links for off campus students! And most importantly, an iPad format.

A good attempt but still lots needed before they try to start marketing it.

Louie

2023-05-05

With there be a Louie app at some point? It would be great to have fat access to my Louie. Cool starts. Needs work

Transit & iPhone 5 compatibility

2023-06-05

NAUgo is not 100% correct when and where the bus is. Also NAUgo is not updated for the iPhone 5 so it doesn't use the full screen.

The transit

2023-07-07

The transit section of NAUgo has been faulty since I came to nau. The time display for bus arrival is super convenient and to have it back would be great.

Great start

2023-08-07

Neat app with lots of potential!

Pretty good

2023-09-08

NAUgo lets you do most of what you want. I just wish that it could save my password.

Awesome app!!

2023-10-10

Great way to see what's on tap at NAU. Easy to use. If you are currently going, plan on going, or are an alumni you have to get NAUgo.

Good interface and smooth performance

2023-11-10

NAUgo is simplistic and useful. I like that bblearn and the transloc features are built in. Keep up the good work.

Works when I need it to, great support

2023-12-12

NAUgo does the basic functions I need it to, such as clocking in/out, etc. But more importantly, when I had a problem, the support staff were incredibly helpful finding the bug and fixing it (not user error for once!)

A must have for all Lumberjacks!

2024-01-12

Great job NAU!

Great app, slow at times

2024-12-18

I love NAUgo. I use it to check dining hours and ingredients lists and I also use it at work to check and submit my timesheet. It’s super useful and the notifications are actually not as annoying as I thought they’d be. NAUgo can be slow at times, which can be a bit of a problem if I’m trying to punch in or out, but otherwise I have no complaints



Is NAUgo Safe? 🤗🙏


Yes. NAUgo is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 29 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.9/5 . Justuseapp Safety Score for NAUgo Is 36.2/100.


Is NAUgo Legit? 💯


Yes. NAUgo is legit, but not 100% legit to us. This conclusion was arrived at by running over 29 NAUgo User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for NAUgo Is 55.4/100..


Is NAUgo not working? 🚨


NAUgo works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with NAUgo? Post a Review




Features

NAUgo is Lumberjacks’ one-stop mobile app for staying informed, connected and up-to-date.

Guest: The same classic NAUgo that you've grown to love.

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Northern Arizona University

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