Contact NAUgo

Contact NAUgo Support


Company Name:

About: NAUgo is Lumberjacks’ one-stop mobile app for staying informed, connected and
up-to-date. Choose your experience: Flagstaff Campus or Statewide Students:
Students can log in to see course schedule, grades, advisors and more while
enjoying their favorite map, dining, transit and event modules - plus a whole
lot more! Guest: The same classic NAUgo that you've grown to love.


 
  2025-02-18

NAUgo Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Northern Arizona University



Verified email ✔✔

E-Mail: ask-stc@nau.edu

Website: 🌍 Visit NAUgo Website

Privacy Policy: https://nau.edu/privacy/

Developer: Northern Arizona University








3 Most reported problems 😔💔

3.9 out of 5

Hotel California

2022-04-30

by Tonyj126

The app allows you to sign out, but it immediately signs you back in. I’m deleting the app until that’s fixed.

Transit still doesn't work

2022-05-07

by Pew-pew

Doesn't work on the iPhone 5, transit doesn't even show buses, lots of the app is off the screen on the iPhone 5 and is unusable. Could be great with the problems fixed, but it definitely isn't.

"Update"

2022-05-14

by Lidkit

The new update has made me decide to delete the app. Before it was functional as a bus route tracker, but the new "Transloc" version it claims to include is actually a stripped down interface with only NAU owned buses. The city route that cuts through campus is not even included!


Have a Problem with NAUgo? Report Issue




Why should I report an Issue with NAUgo?

  1. Pulling issues faced by users like you is a good way to draw attention of NAUgo to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a NAUgo customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NAUgo.


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