RFE/RL Status

Last Updated on 2024-08-23 by RFE/RL, Inc.

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Common RFE/RL Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot RFE/RL app on iOS and Android devices. Solve all RFE/RL app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

RFE/RL iPhone Issues and Solutions

RFE/RL iOS app crashes, not working, errors
RFE/RL iOS app network issues
RFE/RL on iOS has black/white screen

RFE/RL Android App Issues and Solutions

RFE/RL has errors/crashing/not working
RFE/RL server network connectivity issues
RFE/RL has black screen

RFE/RL iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever RFE/RL app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix RFE/RL app crashes or not working on Iphone (iOS):

Close and restart the RFE/RL app on iPhone
Update RFE/RL app to the Latest Version for iOS
Uninstall and reinstall RFE/RL iPhone app
Update your iPhone to the latest iOS version

Fix RFE/RL on iPhone unable to connect to server/internet connection issues::

To resolve RFE/RL network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix RFE/RL black/white screen (blank screen) on iPhone:

Follow the RFE/RL iOS app troubleshooting guide Here →

RFE/RL Android App Issues and Solutions

Fix RFE/RL not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent RFE/RL app issues:

Force Stop the RFE/RL App
1. On android, goto "Settings" » click RFE/RL app. » click "Force Stop".

Update RFE/RL to the latest version on PlayStore

Clear RFE/RL App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "RFE/RL app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch RFE/RL.

Fix RFE/RL unable to contact server/ RFE/RL internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click RFE/RL » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got RFE/RL » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch RFE/RL on android.

Solve RFE/RL black/white screens issue on Android:

Follow the RFE/RL android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at RFE/RL, Inc., developers of RFE/RL.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit RFE/RL Website

Privacy Policy: https://pressroom.rferl.org/privacy-policy-terms-of-use

Developer: RFE/RL

About this app

The free, official Radio Free Europe / Radio Liberty mobile application – the ultimate news experience for your iPhone, iPad or iPod Touch. Get your news in 22 languages, covering 36 regions and countries in Europe and Asia, including Iran, Afghanistan, Pakistan, and Russia. With over 400 full-time journalists, 750 freelancers, and 19 local bureaus, RFE/RL is one of the most comprehensive news operations in the world. We provide what many people cannot get locally: uncensored news, responsible discussion and open debate. Get the latest, breaking news from RFE/RL and our global network of journalists. RFE/RL operates in countries where a free press is banned by the government or not fully established. Have any questions, suggestions or problems with RFERL ?