Are you having issues? Select the issue you are having below and provide feedback to BBC World Service.
- More written text would be appreciated instead of videos
- App is almost impossible to use with a keypad attached and no way to change to landscape
- Program should be accompanied by video, but some users were unable to watch it.
Complete guide to troubleshoot BBC World Service app on iOS and Android devices. Solve all BBC World Service app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zeno Media LLC, developers of BBC World Service.
For EU users only: If you choose to receive customized ads, a unique identifier (Google Advertising ID or Apple’s ID for Advertising) relating to your device will be stored by Zeno Media to provide you with the service and allow customized advertising to be served within BBCWorldService . Please check with your provider for exact costs before calling). - Listen to your favorite radio programmes free with the audio player, or by using the standard-rate telephone dial-up service. You can to listen to the latest radio programmes using the free audio player or by using the telephone dial-up option (standard geographic mobile charges will apply. The official BBC World Service news app by Zeno Media LLC offers the latest programmes and news headlines from the BBC World Service. No other Personal Data relating to you (such as a username or email address) is processed. Notifications may include alerts, sounds and icon badges. These can be reconfigured in Settings (notifications). Details of data BBCWorldService collects, including the unique identifier relating to your device and your location data, is also found under Settings.