Download our app for award-winning journalism and breaking news stories from the
UK and around the world. We take you to the heart of the stories that shape our
world, offering live events, eyewitness reports, expert analysis and opinion.
Are you having issues? Select the issue you are having below and provide feedback to Sky News.
By William Turney 6 months ago
Half the news stories say they are unable to load. Have no problem with other apps. Tried deleting and reloading. No help.
By Janice shapiro 8 months ago
I have no sound on my sky news app on my iPad/ all other news stations do have sound working properly / also YouTube etc sound is fine/ please help
By Richard 10 months ago
Sound but no picture, tried clearing cache, cache and data then reinstalling. Same outcome. A [current] rating of 1.6 stars seems overated. Regularly have problems... Oops.
By Gordon 11 months ago
Freeview Sky News app screen keeps going blank and doesn’t come back on, can get voice but nothing else.
By Neville GARDNER 1 year ago
Sky news will no longer play videos, when attempting to play video segments I get a black dcreen with a message saying that the video is unavailable. I am using a Samsung Tab A tablet, all other apps such as U Tube, BBC news work normally when accessing videos. Please advise?
By Louise Blazys 1 year ago
Live news not working on iPhone since app updated, "there is a problem with your connection" error but all other internet services working and using 5G
By Penny Smith 1 year ago
My Sky News app on my tablet has ceased to function for the last few days and I’ve not been able to get it going again. Advice please.
By Peter Arundel 1 year ago
I've been using sky news for 3years on my Google Nexus tablet,I watched your news Tuesday morning, went to use it again in the afternoon..a message came on the screen .. saying this app is not compatible with your device... regards Peter
By Mary Heslam 1 year ago
Sky news crashes and about a few seconds on my tv
By Allie 1 year ago
The Sky News Live app still works, but its homepage is broken— the categories and search features still work. To watch Live News, you have to search for “LIVE” and it will be the first result. Device: LG C1 4K Smart OLED TV
By Paul Fairhurst 1 year ago
I have the same issue as everyone above. The TV app no longer works. Very frustrating
By Mike Wardle 1 year ago
I've had same error message on homescreen of app recently, but the search facility still works and you can search for "live" to watch the live news stream
By Richard Wheeler 1 year ago
The Sky news app was working on my LG tv but now it doesn't. When I go on the app a message come up on the screen saying "something went wrong" under that it says "required" and under that it says "OK" I click OK and nothing happens just a circle spinning around. The same thing is happening on my mums tv. Please help!
By Pat 1 year ago
Sky news has disappeared from LG smart tv on freeview why?
By Pat 1 year ago
Can’t get sky news on freeview on LG tv Ariel and connections all ok for all other programs.
By Cazzie 1 year ago
I cant get into my sky news app
By Linda Evans 1 year ago
Your sky news app isn't working your message says we've made some improvements to the proformance of the app please visit the store and update yeah right it doesn't work at all so much for improvements
By Jennifer staples 1 year ago
I updated sky news and pressed open but it won't come on.
By Sonia Bilsby 1 year ago
Can't update to latest version via playstore as instructed on screen
By Lyndon Davies 1 year ago
When opening app, says there is an update. Takes you to Playstore (samsung 10). No update there. Have uninstalled and reinstalled, no success.
By Michael Holmes 1 year ago
Every time I accept the app gies off screen and back to the home page
By Phil 1 year ago
Constantly unable to load latest news, have cleared phone memory and cache etc still unresponsive..frustrating
- Leftist political bias
- Shoves political ideals down your throat
- Gray boxes with terms of use and security reminders
Leave a comment:
Complete guide to troubleshoot Sky News app on iOS and Android devices. Solve all Sky News app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Sky UK Limited, developers of Sky News.
100% Contact Match
Developer: Sky UK Limited
E-Mail: [email protected]
Website: Visit Sky News Website
62.5% Contact Match
Developer: ITV PLC
E-Mail: [email protected]
Website: Visit ITV PLC Website
We take you to the heart of the stories that shape our world, offering live events, eyewitness reports, expert analysis and opinion. Download our app for award-winning journalism and breaking news stories from the UK and around the world. Please note: Watching video may incur additional mobile network and/or WiFi charges.