Are you having issues? Select the issue you are having below and provide feedback to myPay Solutions.
- There is no logic to when or how long it will simply quit working, create log in error messages, stop responding to touch authentication.
- Employees don't qualify for support when having issues with the app.
- Constantly having to change passwords, and when you change them 9 out of 10 times you still can’t login.
- Frozen out of my account before, redirected to the website and then still denied access.
- Lag it takes to actually see your pay information.
Complete guide to troubleshoot myPay Solutions app on iOS and Android devices. Solve all myPay Solutions app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tax & Accounting, a Thomson Reuters business, developers of myPay Solutions.
The myPay Solutions app allows the employees of myPay Solutions clients to perform a variety of the most common payroll activities in real time, right from their smartphones or other mobile devices. The myPay Solutions app was created for users of the myPay Solutions payroll service from Thomson Reuters. myPay Solutions offers comprehensive payroll services designed for small and medium-sized businesses. We take care of tedious payroll tasks so that business owners can focus on doing what they do best—growing their businesses.