QQ邮箱 app not working? crashes or has problems?

QQ邮箱 Status

Published by Tencent Mobile International Limited on 2023-12-08

[QQ Mail] Full support for general mail protocols to help you manage all your
mailboxes on your phone [New] Send greeting cards on your phone [New] Query
mail records in Settings [New] Quick annotation on the screenshot of the mail
reading page [New] Efficient and convenient Contacts [New] Translate mails in
foreign languages into Chinese Multiple Accounts · Full support for general
mail protocols to allow adding a variety.

I have a problem with QQ邮箱

Are you having issues? Select the issue you are having below and provide feedback to QQ邮箱.

User reports:
App has problems

User reports 2

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else

100.0%

Connection

50.0%

Not working

50.0%

Reported Issues: 2 Comments

By Muhammad Muazam 1 year ago

My qqmail cant open my qq mail is it. 1211586279@redacted. also me is outside china and cant use Chinese mobile number. wht should i do my email willbe work thanks

By Rob 1 year ago

Qq email wont open

Common dislikes about QQ邮箱 app

- Some features are in Chinese

- No proxy access to Gmail

- Poor interface and functionality

- Login reroutes to previous page

Have a Problem with QQ邮箱? Report Issue

Common QQ邮箱 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot QQ邮箱 app on iOS and Android devices. Solve all QQ邮箱 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

QQ邮箱 iPhone Issues and Solutions

QQ邮箱 iOS app crashes, not working, errors
QQ邮箱 iOS app network issues
QQ邮箱 on iOS has black/white screen

QQ邮箱 Android App Issues and Solutions

QQ邮箱 has errors/crashing/not working
QQ邮箱 server network connectivity issues
QQ邮箱 has black screen

QQ邮箱 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever QQ邮箱 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix QQ邮箱 app crashes or not working on Iphone (iOS):

Close and restart the QQ邮箱 app on iPhone
Update QQ邮箱 app to the Latest Version for iOS
Uninstall and reinstall QQ邮箱 iPhone app
Update your iPhone to the latest iOS version

Fix QQ邮箱 on iPhone unable to connect to server/internet connection issues::

To resolve QQ邮箱 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix QQ邮箱 black/white screen (blank screen) on iPhone:

Follow the QQ邮箱 iOS app troubleshooting guide Here →

QQ邮箱 Android App Issues and Solutions

Fix QQ邮箱 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent QQ邮箱 app issues:

Force Stop the QQ邮箱 App
1. On android, goto "Settings" » click QQ邮箱 app. » click "Force Stop".

Update QQ邮箱 to the latest version on PlayStore

Clear QQ邮箱 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "QQ邮箱 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch QQ邮箱.

Fix QQ邮箱 unable to contact server/ QQ邮箱 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click QQ邮箱 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got QQ邮箱 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch QQ邮箱 on android.

Solve QQ邮箱 black/white screens issue on Android:

Follow the QQ邮箱 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tencent Mobile International Limited, developers of QQ邮箱.

28.57% Contact Match

Developer: Tencent Technology (Shenzhen) Company Ltd.

E-Mail: [email protected]

Website: Visit QQ邮箱 Website

About this app

· Support online preview of various types of attachments including documents, images, audio and video files, compressed packages, and eml files. Your account will be charged for renewal within 24 hours prior to the end of the current period. You can manage and cancel your subscriptions by going to your account settings on the App Store after purchase. Subscription payment will be charged to iTunes account at confirmation of purchase. Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period. If you have any comments or suggestions, tell us in "Settings" -> "Feedback".