Chrono24 | Luxury Watch Market Reviews

Chrono24 | Luxury Watch Market Reviews

Published by on 2024-10-16

🏷️ About: The Chrono24 app is a luxury watch marketplace that allows users to browse and discover over 500,000 luxury watches from various brands. The app offers exclusive features such as a watch scanner, watch collection, price alarm, personalized feed, and virtual show... Show more


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
54.3%

😎👌🔥 Positive experience
42.8%

🙄💅🫥 Neutral
2.9%

~ from Justuseapp.com NLP analysis of 57,999 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Wonderful for finding exactly the kind of watch you want

- Variety of filters you can use to target a particular timepiece

- Access the offerings of so many watch dealers from all over the planet without having to visit multiple websites

- Provides lots of useful information about the real market for timepieces, along with relevant prices



Read 26 Customer Service Reviews 👿🤬😡😠💢😤

4.9 out of 5

Dubious quality claims

2022-05-22

I purchased an Omega Constellation which looked great in the photos, read great in the assurances about quality, but performed miserably from the get-go. The watch arrived dead as the proverbial doorknob. I sent the watch to Omega for repairs and found out the warranty had been invalidated by una... Show more

Do not wire this company money!

2022-06-23

In July 2020, I purchased a gold presidential Rolex utilizing the Chrono24 platform from a dealer based in New York. I wired the money to Chrono24’s bank in London and they claimed the money was exchanged and was received short of the purchases price. While my bank investigated the issue I paid the... Show more

Be careful

2022-07-24

I purchased an automatic watch with a poorly functioning mechanism, and was advised by Chrono24 to return it to the seller. The seller claimed I had broken the watch myself, and Chrono24 docked over $700 from me in the return process. Despite the entire claim being based on circumstantial informati... Show more

Buyers Beware - Inflated Seller Rewiews

2022-08-25

After purchasing a watch through Chrono24 you have a small window of time to review your experience with the seller. This allows shady sellers who take a long time to resolve (or fail to resolve) issues to avoid negative reviews. Long story short: My German seller was a highly rated “trusted seller... Show more

Buyer beware

2022-09-26

Please be aware that this platform is operated heavily in favor of dealers. I purchased a watch from a “Professional Dealer”, ML Supply Co, and although the watch described as coming with a “complete set”, it didn’t come with the manufacturer’s complimentary fabric strap. Although the dealer allowe... Show more

Thanks

2022-10-27

The site is difficult for me to navigate as far as going back-and-forth and determining features and comparing to items to each other things are answered very slowly that’s not the way I do business I’m not looking to find an answer to my question in three days from now when I’m ready to purchase a... Show more

Good platform, bad sellers!

2022-11-28

Very good platform for buying and selling watches, BUT, I think they have a major issue with the sellers they have!!!
Bought a watch online and did not any response for 10 days! After the 10 days they replied saying that the watch was not in stock and the just apologize, Then they refunded the m... Show more

Very professional

2022-12-29

This guy was great to deal with. I believe his name was Anton or something close and he got back to me fast. I was new to this platform had a lot of questions and he answered all of them professionally. He also stuck to everything he said he would do. Thanks guys love the watch!!!

Wish I thought of it!

2023-01-30

Thanks Chrono 24 team! I while away the day, daydreaming about what to buy next! I am on it at least 15-30 minutes a day.

But seriously I think Chrono24LuxuryWatchMarket is awesome and I have purchased at least 1 watch through it and no doubt will purchase more. May even sell a few through ... Show more

Great way to find watches

2023-03-03

Chrono24LuxuryWatchMarket is very good for finding watches. The only drawbacks are:
1. People who post watches do not use all of the data elements consistently, such as model or (especially) reference number. As a result, you may need to conduct multiple searches with different parameters to fi... Show more

My review

2023-04-01

Every seller has been responsive and professional with each transaction. The website is by far the best when it comes to navigation and the amount of products listed for sale. You could literally spend hours looking at all of the interesting timepieces they have available.

What a great way to find that watch you have been looking for!!

2023-05-03

I love this site. The fact they stand behind the watches sold on their site is priceless. You can authenticate your purchase of from a new seller and seems to work flawlessly. I’m very happy with it functionality and the depth of choice on the site. Well done and highly recommended.

2 successful orders

2023-06-03

I purchased a Bell and Ross Diver last year and a U-Boat Sommerso recently. Both came shiny and new, and the U-Boat came with international warranty with matching serial numbers. One U-Boat I ordered first was not to my satisfaction and I returned it without a hitch. A few years ago I had to return... Show more

Best way to purchase a pre-owned quality time piece

2023-07-05

I am impressed with the listings, the security, and the customer service that I received from the dealer using Chrono24’s app. I had been in the jewelry industry for over 25 years and had owned a store. I have carried and sold high end watches over the years. I am extremely pleased with my purchase... Show more

Informative App for watches

2023-08-05

This is the most informative App I ever tried, there are many sorting for easy search, detailed filters to reach your desired selection, easy to track the model you follow.
I haven't complete a purchase yet but the steps I went through were easy and clear.
Adding a rating for trusted sellers ... Show more

Excellent Timepiece Resource and Purchasing Platform

2023-09-06

With so many watches to review; Chrono 24 is an excellent app for research both for the watches and the sellers. With many of the identical watches available through various vendors - Chrono 24 enables the purchaser to compare the reviews of the vendors as well.
Almost all of the vendors I have ... Show more

More honesty please

2023-10-08

For starters you could require all vendors to post real pics of the watches, or these pictures with exaggerated amounts of light which does not allow the buyer to see the true conditions.
Another big thing is you should require vendors to say polished or non polished, and in exactly the place i... Show more

Too oriented towards interests of sellers

2023-11-08

Site provides lots of useful information about the real market for timepieces, along with relevant prices. However, it appears to view the sellers as its real customers, and will support the seller in any dispute with a buyer. Buyers should not deceive themselves into thinking that Chrono24 prov... Show more

Search the Globe in a Single, Consolidated Space

2023-12-10

I will preface my review by admitting that I have yet to purchase a watch via the Chrono24 app. Having said that, I would definitely recommend Chrono24LuxuryWatchMarket to anyone who enjoys watch shopping. If you’re looking for something specific, I think you’ll like Chrono24LuxuryWatchMarket ’s s... Show more

Great app, but needs supervised curation

2024-01-10

Chrono24LuxuryWatchMarket is wonderful for finding exactly the kind of watch you want.

My only criticism is that some dishonest sellers are permitted to do a "bait and switch" with their ads. By "bait and switch," I mean that some of the ads placed on the site are for watches the sellers d... Show more

Watch was sold!

2025-01-22

I ordered and took out a loan for a watch. The seller sold me the watch on eBay then canceled it because it sold on another site. I found it for sale the next day on another site. Did the loan and PAID for the watch. The seller after 5 business days canceled the order and said the watch was out of ... Show more

They keep tinkering with a good thing and make it worse

2025-01-22

I really was a good app. But they are constantly making changes and it has become annoying. For example the seller’s company name was included with each watch offer and you could see if they are legit or wishy washy. Now you can’t see who is offering other than the country they are from. It evens o... Show more

Dishonest Sellers

2025-01-22

Chrono24LuxuryWatchMarket works great, but what good is that when it connects you to a dishonest seller. After I paid for a watch that was shown in a picture on Chrono24LuxuryWatchMarket , I was told it was no longer being manufactured and the seller could not get one to sell me. Really??Why post... Show more

Please Seller’s Review

2025-01-22

It is very important for a Buyer’s to gain confidence in the Seller. When I want to buy a merchandise on eBay, I can read what other Buyers have experienced with this particular Seller on a scale of 1* to 5* rating and also text based review.

It is not only helpful for the Buyer, but for the... Show more

Watch collectors best friend

2025-01-22

I love all the different tools that Chrono24 offers. The watch collection section makes it very easy to see what you have and how much it’s worth. My only complaint is that they need to add a lot more watches to their database. I have around 10 watches and only 2 were in their system. Other than th... Show more

Great app, but My Collection feature needs more work

2025-01-22

Some watches cannot be added to My Collection even though they appear in a current listing of watches available for sale (e.g. Grand Seiko Hi-Beat GMT SBGJ021). Should have a feature where user can add their own estimated market value for very limited edition pieces that may not show up for sale in... Show more



Is Chrono24 Luxury Watch Market Safe? 🤗🙏


Yes. Chrono24 | Luxury Watch Market is very safe to use. This is based on our NLP (Natural language processing) analysis of over 57,999 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.9/5 . Justuseapp Safety Score for Chrono24 Luxury Watch Market Is 44.0/100.


Is Chrono24 Luxury Watch Market Legit? 💯


Yes. Chrono24 | Luxury Watch Market is a totally legit app. This conclusion was arrived at by running over 57,999 Chrono24 | Luxury Watch Market User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Chrono24 Luxury Watch Market Is 47/100..


Is Chrono24 | Luxury Watch Market not working? 🚨


Chrono24 | Luxury Watch Market works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Chrono24 | Luxury Watch Market? Post a Review




Features

- Browse and discover over 500,000 luxury watches from various brands

- Exclusive features such as a watch scanner, watch collection, price alarm, personalized feed, and virtual showroom

- Maximum buyer protection with an authenticity guarantee, payment via the Escrow service, and a legally mandated 14-day return policy

- Sell watches easily by creating a free listing and communicating with buyers and sellers directly in the app

- Thousands of private sales every month

- Keep up to date with your collection's financial performance

- Be the first to know when prices fall with the price alarm feature

- Recommendations and sources of inspiration with the personalized feed feature

- Try on select models in augmented reality with the virtual showroom feature

- Send questions, feedback, and suggestions to mobile@chrono24.com to help improve the platform.

  Customer Service/Support
Developer:
Chrono24 GmbH

Contact e-Mail:

Website: