OneCard Check In app not working? crashes or has problems?

OneCard Check In Status

Published by TouchNet Information Systems, Inc. on 2023-10-11

OneCard CheckIn is a part of the Campus OneCard System provided by Heartland
Campus Solutions ECSI. The OneCard Check app combines the versatility and
flexibility of iOS devices with the power of the Heartland Campus OneCard System
to provide enhanced OneCard access transactions.

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Common OneCard Check In Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OneCard Check In app on iOS and Android devices. Solve all OneCard Check In app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OneCard Check In iPhone Issues and Solutions

OneCard Check In iOS app crashes, not working, errors
OneCard Check In iOS app network issues
OneCard Check In on iOS has black/white screen

OneCard Check In Android App Issues and Solutions

OneCard Check In has errors/crashing/not working
OneCard Check In server network connectivity issues
OneCard Check In has black screen

OneCard Check In iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OneCard Check In app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OneCard Check In app crashes or not working on Iphone (iOS):

Close and restart the OneCard Check In app on iPhone
Update OneCard Check In app to the Latest Version for iOS
Uninstall and reinstall OneCard Check In iPhone app
Update your iPhone to the latest iOS version

Fix OneCard Check In on iPhone unable to connect to server/internet connection issues::

To resolve OneCard Check In network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OneCard Check In black/white screen (blank screen) on iPhone:

Follow the OneCard Check In iOS app troubleshooting guide Here →

OneCard Check In Android App Issues and Solutions

Fix OneCard Check In not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OneCard Check In app issues:

Force Stop the OneCard Check In App
1. On android, goto "Settings" » click OneCard Check In app. » click "Force Stop".

Update OneCard Check In to the latest version on PlayStore

Clear OneCard Check In App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OneCard Check In app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OneCard Check In.

Fix OneCard Check In unable to contact server/ OneCard Check In internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OneCard Check In » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OneCard Check In » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OneCard Check In on android.

Solve OneCard Check In black/white screens issue on Android:

Follow the OneCard Check In android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TouchNet Information Systems, Inc., developers of OneCard Check In.

96.77% Contact Match

Developer: Global Payments Inc.

E-Mail: [email protected]

Website: Visit OneCard Check In Website

About this app

The OneCard Check app combines the versatility and flexibility of iOS devices with the power of the Heartland Campus OneCard System to provide enhanced OneCard access transactions. OneCard CheckIn is a part of the Campus OneCard System provided by Heartland Campus Solutions ECSI. OneCardCheckIn allows the user to request the Campus OneCard access transaction - such as activity privilege on iOS devices via WiFi or mobile broadband. OneCard CheckIn is enabled by campuses utilizing the Campus OneCard System with proper licensing and configuration. Approved magnetic stripe or "tap" card reader devices or can be utilized to accept the Campus OneCard through CheckIn. Manual account entry is supported as well. Contact Heartland Campus Solutions ECSI to license use of the OneCard CheckIn within the Campus OneCard System.