LA Times Reviews

LA Times Reviews

Published by on 2024-11-06

🏷️ About: Get the trustworthy news you need everywhere you go with the Los Angeles Times app. Receive instant access to our award-winning journalism, breaking news, politics, the best in food, entertainment, events and more for Southern California and the world.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
58.7%

😎👌🔥 Positive experience
27.7%

🙄💅🫥 Neutral
13.6%

~ from Justuseapp.com NLP analysis of 19,580 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The app works well on both phone and tablet with good formatting of text and graphics content.

- The LA Times is a well-respected newspaper and online platform that provides breaking news in politics national and local, as well as traffic alerts.

- The app has a great UI and is simple to use.

- The app does not buffer or load for more than 3 seconds.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Can’t Login

2022-05-25

Stuck on “Need more information to continue” but then I can’t click continue.. I waited this out a few weeks in hopes it would get resolved but Still the same issue!!

When trying to log in I continue to get this pop up message that I cannot get past.. I have tried using safari, chrome, mobile, desktop, mobile app - and the same thing happens. I tried logging in using apple, google, facebook... the same thing happens!
It says "Almost There. Need a little more information from you" but nothing happens when I click continue (I tried this after opening the “terms and conditions” and “privacy policy” as well with same result). If I click the "x" to close it, it just keeps me logged out.
I have an account, it recognizes I have one. I tried resetting my password, clearing cache, cookies and history on each browser. I know I am putting in right password because when I type in a random one it says “please enter a valid password”- so its prompting this with the valid email and password. I even purchased a subscription (even though I also get it on apple news plus) and I got the notification email for the subscription too.. I called the customer service and they said they put in a ticket.. this is ridiculous. Only happening with LA Times.

I just don’t use it anymore

2022-06-26

I used to use LATimes constantly, even with its flaws, but as soon as they started the new format I find I don’t use it anymore and I just download the newspaper version. With big pictures it is harder to navigate to find what the important stories are. I like headlines so that can see at a glance the important news and stories and and pick from among them. The sections are on a small band at the top awkwardly listed horizontally, I don’t know if I can change the order to suit my usual preferences. The news app on my phone taking articles from multiple sources is similar in its use of pics, but much easier to use listing the four or five latest or most popular articles, but the proof is in my usage. When the change first occurred my brother railed about the new format, but I’d been such a long time user that I thought he was overreacting, but months later I just don’t use it. Send us a note if you change it. If there is a fee for it I will drop it.

Ask to subscribe when I’m already subscribed

2022-07-27

Can’t read many articles. It keeps asking for free 30 day trial, only option is to choose it, then a box comes up saying I’m already subscribed, which I know, I’ve paid every mont for a very long time, then it gives me a box that says error. Then only option is to not read articles just get screen asking to subscribe. Why have I been paying $7.99 a month to read the few articles and get that same 30 day free trial screen and then be blocked. Why can it only see I’m subscribed when I press Start Trial, why can’t I read all the articles. So frustrating. I want to support journalism, but I want to read all the articles I’m interested in too. I can send you screenshots to show you what I’m getting, I’d appreciate help on getting this resolved. And yes I’m signed in to LATimes , so it should have been able to know I have been paying the monthly subscription.

Balanced Reporting

2022-08-28

I was born and raised in Los Angeles. The politics and news reporting has changed to a point that since the LA Examiner closed I believe in the mid seventies, the Times is the primary source of news and has become a point guard for the left in LA. With the exception of Steve Lopez, there is little objectivity in the papers daily reporting of news world, national and local. I’m a moderate republican, not a big DT fan ( although much better than that lying Hillary ) but I see very little that’s fair particularly, your editorials. Occasionally you have a guest writer that’s more balanced, but not often . It’s all about selling papers and making money. Your paper feeds to the liberal populous in LA and Calif, so it’s not a surprise. I subscribe to you’re digital paper because I still enjoy your sports page and what’s happening in the California Section. I’m not a supporter of John Cox, but your endorsement of Newsom and his EXTREMISM shows your true colors

App For Non Literate Morons

2022-09-29

The LA Times has dumbed down its app to the point where it is an insult to its readership. Do you want to scan through the headlines for an article? Good luck with that. LATimes is all about giant color pictures, which you have to scroll down down down down to find an article you may be interested in reading.

If you go to the topics page, it is somewhat possible to flip through the paper and see what might be of interest. However when you get to an article, it is scrunched into a ridiculously skinny right hand column, and there is no way to get a full-screen view.

My only conclusion is that the tTmes considers its readers to be morons who prefer to look at gigantic color photographs Instead of headlines, news and analysis. Thank God I also subscribe to the New York Times and Washington Post, who have set up their apps to serve the needs of people who actually read the newspapers.

I can only hope that this is a sad, pathetic relic of the TRONC mismanagement of this once excellent newspaper, and that the new publisher will swiftly relegate this awful embarrassment of an app to the garbage heap where it belongs.

Old news is always the top story

2022-10-30

Worst news app ever. I have the paid version and it shows old news constantly. The same stories stay on LATimes for days, and they stay at the top when you open it. Even after I’ve clicked and read the story it stays at the top of LATimes for days. LATimes is also loaded with huge ads. It’s impossible to scroll over them without opening them. There also doesn’t seem to be an easy way to search. And the tabs that sort the news show the same stories over and over. Select local and see a story. Select California and you will see the same top story. Select nation and you guessed it, same story.

LATimes is terrible and makes me miss reading the old paper version. There are much better news apps such as the New York Times.

LA Tomes

2022-12-01

I’ve lived in Los Angeles for over twenty years and subscribed in good faith as a resident - citizen - refugee of this great city only to find that 1) the la times is obnoxiously out of touch with its “readership” aka dummies like me who pay subscription rates for no real insight that can’t be gotten from other news sources, gives me certainly no voice. The times editorially and now thru the email marketing and app that automatically subscribes at way more than what you thought-I expected 9.99 but still cancelled due to bull#%* content and corporate point of view. Only to find out app sign up can’t be canceled (via same as sign up or email), but after catching that I’ve been charged $15 per month when I haven’t logged in, not accessed their site in any way in over a month - funny how their algorithms on their side don’t ever say a word about your engagement. Not what I want from my “local” paper- I’ll stick with New York Times, the Atlantic & The HOLLYWOOD Reporter, thanks Tribune for your corporate takeover of a paper that should have been the voice of the west.

Outdated Articles

2023-01-01

As the newspaper of record for the western United States, the LA Times provides high quality reporting and analysis on major national and world news, as well as stories that the big NYC and DC news organizations overlook.

LATimes has been improved in 2019, so those stories are now easier to find and the reading environment is more enjoyable. However, LATimes still has two major issues. The first is that there are still too many outdated articles—some of them are months old. I would like to see all articles from the past 24 hours in each section; certainly nothing more than two days old is appropriate for a mobile app, which I expect to be current events.

I withheld another star because LATimes is missing a couple of keys features of its major competitors (NYT, WaPo, WSJ). One, you cannot customize the menu. This isn’t a big deal, because the menu layout is easy to navigate, but it it would be a nice feature for those of us who like to see certain sections up front. Two, LATimes is still missing a “Today’s Paper” section. All of the other major papers have a section in LATimes that lists the stories in the order they appear in the paper. This feature would be much easier and faster to navigate than an e-edition, especially on a small screen.

Other than these two oversights, this is a great app and content.

App not Fully Synced to Apple Accounts?

2023-02-02

I am a subscriber via iTunes. I am able to access LATimes and read all the articles in LATimes . But LATimes also doesn’t seem to (fully) think I have an account—the articles are open to me but I don’t show as a logged in user (if I created a unique password I don’t remember it and reluctant to try to create a new one as it might break the syncing that does seem to be working). What’s annoying is that when I read articles outside LATimes (using Google News and/or Chrome, for example) it’s assumed I don’t have an account and I have an article limit. I’m invited to set up an account through Google.

This app has improved greatly, but still some issues

2023-03-06

The resigned app is a joy to use and read, except in one area: eNewspaper navigation. It’s terrible. Rather than the text of the article scrolling, the entire article window tries to scroll and it “bounces.” Moreover, if there is an ad, you often can’t close it even if you click on the link to visit the advertised product or service. I vastly prefer reading the news on my iPhone and iPad to the physical paper or the website. I hope the developers straighten out these little friction points.

My older review:

I see articles in the paper that I want to read in LATimes and it sometimes takes a Herculean effort to find and get to them on LATimes (the website is basically the same in this regard). Please make it easier to find articles by organizing the information better and making navigation and search better.

Can’t scroll entire page after closing an article

2023-04-04

When closing an article on my iPad to go back to a page I cannot scroll all the way to the bottom. This has happened with many versions, but seems to get fixed. Currently this problem has been going on for months. A work around was to swipe ahead one page and then go back. With the latest version I have to go ahead TWO pages and come back. Otherwise this is a good app for reading the paper.

Love the newspaper format but...

2023-05-06

I’ve been using the LA Times app and its sister web app for years. The newspaper-like form is like reading the regular paper but much better, especially on an iPad which brings me to a major bug that’s been in this version for months. After reading an article (clicking on it brings it up in full screen) and closing it to return to the newspaper format, LATimes no longer scrolls. Any articles on the lower half of the page are unreachable. Go to the next page and it scrolls fine, go back to the previous page and scrolling up and down no longer works. I would have expected this bug to have been fixed a long time ago, but updates come and go and it doesn’t get fixed :-(. Otherwise, I love LATimes and the newspaper.

Great app with some oppressive to be more user friendly.

2023-06-06

This review is just about LATimes itself rather than the content. I love how easy it is to navigate through the different sections. However there are some things that can be improved on. One is simply being able to read the article in LATimes rather than the article opening up safari or opening up a web browser within LATimes , which at times doesn’t recognize my subscription. As well the notification settings seem to be a little buggy? Sometimes I get notifications for the content I want and sometimes I don’t. But honestly LATimes is really great and I know it’ll get better!

Keeps me connected to my hometown

2023-07-08

I was born, raised, educated and earned my living in LA until moving to La Quinta, CA beyond Palm Springs in late 2015. One of the things I missed most was keeping abreast of the local LA news, as well as receiving high quality journalism about national snd world events. Reading the LA Times, both in it's digital and printed editions, has met that need and even serves as a security blanket of sorts. I have high hopes that under new leadership the LA Times will be restored to its World-class ranking and eliminated or shaved sections with their fine contributors reinstated.

I HEART LA.

2023-08-08

Silly title, isn’t it? I figured people might read this: As a reader of news on devices for only a year and as a homesick native, I appreciate the ready availability of access to the Los Angeles Times. Who else but someone like me, living out of state and missing my home town paper, would turn to a wonderful app like this? And not just for breaking news in politics national and local but also traffic alerts! I hadn’t known there were Metro Line tracks along the 210. I felt something akin to being there, although there may have been the automatic sympathy (Oh no!) one feels as a heretofore daily commuter in the Greater Los Angeles Area. I remember when the 210 had been proposed and approved, and was controversial due to expected segregation between “whites and blacks” in Pasadena. I read all about it in the LA Times. No one anticipated black flight, much less light rail connection. I read about those in the LA Times, too, all of controversial. I guess this is all to to say that I Heart the LA Times and its app! Thanks for reading!

Subscription confusion

2023-09-09

I've been subscribing to the digital app for years, for a reasonable monthly cost. In recent months, I have been occasionally asked to reconfirm that am a subscriber by entering my iTunes password. A tolerable annoyance.

Now with the redesigned app, every time I click on a story, a message pops up saying I have reached the number of free articles snd must subscribe, even though I already subscribe!

To get past the erroneous paywall, I have to delete LATimes , and re-open it via LATimes Store and then I can read the selected story.

Great and simple UI

2023-10-11

I’ve been using ”ABC7 Los Angeles” app for over 3 years , and I gotta say that app sucked. It always buffers and most of the time doesn’t even stop loading, and never works. I was still using it thinking that was the only local news app(silly me), until I deleted it and came about to “LA Times”. I’m very happy with it. It has a great UI and very simple to use, and most importantly it doesn’t buffer or loads for more than 3 seconds. Good job guys! It’s a very futuristic app, and I love it!

More important than ever

2023-11-11

We must read the news. We must know what is happening with our government and the policies that are being affected and implemented by the current administration - regardless of one’s political affiliation. We must learn about what’s happening in our community. The LA Times is a well-respected newspaper and online platform that should be a must-read. It must be championed so we can nourish our minds so that wisdom based on facts, human decency and genuine well-rounded awareness can prevail. Bravo to the reporters there - in all sections of the paper. You are important and matter more than ever. Thank you for all you do.

LAT rising

2023-12-13

The LA Times was a great newspaper from the 60s through the 90s. After a period of asset stripping for nearly 20 years that nearly destroyed the paper, it is back in the hands of a beneficial owner and publisher who is hiring and enabling good journalists and the paper’s return to greatness.

The paper’s app works well as an app, in that I can see all the contents, and links work well. It works on both a phone and a tablet, with good formatting of both text and graphics content.

I have not been able to get my subscription to cross over from the in-app presence to being activated in a browser, but that seems to be a common problem so maybe it is a problem with Apple’s architecture and not the LAT implementation.

A treasure trove of some of the best journalism anywhere

2024-01-13

The inspiring revival story of the Los Angeles Times is just what the world needs, now more than ever.
The blaze of talent; the new, intentional and growing diversity; the global reach; the creative roll-out on multiple platforms; the return of beloved Column One; the dogged, dedicated investigative reporting; the extraordinary photography; the stunning, against-all-odds claw-back and rebirth from Tronc’s near-destruction, all give your readers reasons to cheer, engage and subscribe.
We give digital gift LA Times subscriptions to clients, colleagues and family on every occasions because of your superior journalism and to support your work. They all fall in love with your reporting and your reporters and they get hooked. BRAVO! And thank you!



Is LA Times Safe? 🤗🙏


Yes. LA Times is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 19,580 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for LA Times Is 32.0/100.


Is LA Times Legit? 💯


Yes. LA Times is legit, but not 100% legit to us. This conclusion was arrived at by running over 19,580 LA Times User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for LA Times Is 47.8/100..


Is LA Times not working? 🚨


LA Times works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Payments 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

Pricing Plans Amount (USD)
Unlimited Digital Access $15.99
Unlimited Digital Access $5.99
News App Only $4.99
Stage News App Only $4.99
Unlimited Access - Stage App $7.99


How was your experience with LA Times? Post a Review




Features

Our content includes in-depth coverage of Los Angeles, California and the West; exclusive narrative storytelling such as “Column One”; revitalized reporting on the latest in food and dining; a unique take on politics and the 2020 campaign; comprehensive coverage of the arts, pop culture and the entertainment industry; on and off-season reporting on L.A.’s home teams and major sports events.

• If you’re a current digital subscriber, sign in with your email address and password to get unlimited access to the app’s content.

Receive instant access to our award-winning journalism, breaking news, politics, the best in food, entertainment, events and more for Southern California and the world.

If you ever have questions about how the app works, want to provide helpful feedback, or experience crashes or freezes after installing an update, please contact us at [email protected]. A quick email to our support team helps our developers identify and resolve issues faster.

For full access, try a free month of Unlimited Digital Access to the app, the L.A. Times website, and our eNewspaper; then it's only $15.99 a month.

• Your subscription automatically renews each month unless auto-renew is turned off within your Account Settings at least 24-hours before the end of the current period.

• Questions about your subscription, including adding or removing access to the L.A. Times website from your app access, can be directed to Customer Service: 213-347-5300.

New tools include “My Library,” to save your own reading list, and a video section to access the latest short documentaries and other videos.

Updated with a new design, the L.A. Times app gives you the option of browsing our digital content or paging through the eNewspaper.

• Your iTunes account will be charged $15.99 for renewal within 24-hours prior to the end of the current period.

• No cancellation of the current subscription is allowed during active subscription period.

Make sure to create a registration while in the app so you'll be able to log in to the website and eNewspaper when you visit them in web browsers.

Download the iOS app to experience our new digital publishing platform.

• Non-subscribers, download the app a select number of stories stories each month.

  Customer Service/Support
Developer:
Tribune Interactive


Website: