John L. Scott Home Search Reviews

John L. Scott Home Search Reviews

Published by on 2024-07-13

🏷️ About: The John L. Scott® Real Estate’s Home Search app is designed to enhance the real estate experience of users. The app combines real-time map search capability with home buyer and seller guides and market snapshots. It provides access to all local real estate listings in Washington, Oregon, Idaho, and parts of California. Users can find homes, 3D tours, and open houses near them using their current location. The app also allows users to connect with their John L. Scott agent of choice with the click of a button.


       


Overall Customer Experience 😎


🙄💅🫥 Neutral
44.9%

😎👌🔥 Positive experience
34.0%

👿🤬😠 Negative experience
21.1%

~ from Justuseapp.com NLP analysis of 13 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Able to browse homes using criteria filters

- Receive instant notifications for properties matching search criteria

- Contact local John L. Scott real estate specialist directly

- List feature, criteria buttons, ability to share on social media and map over view have been a big improvement



Read 28 Customer Service Reviews 👿🤬😡😠💢😤

1.5 out of 5

Bad app

2022-06-05

It frequently doesn’t work and gives several different error messages. And no, it’s NOT my phone. I’ve had JohnLScottHomeSearch for about 10 +- years and it doesn’t seem to ever improve. Not sure why after all this time they can’t get it right. I don’t recommend it. And I’m moving on to something different.

Not as user friendly

2022-07-06

My husband and I use to spend a lot of time perusing the JLS app. Not anymore. We miss seeing the pictures of the houses on the left of the screen. It was a quick way of eliminating the houses we weren’t interested in. I also like “landscape” viewing and that’s not possible anymore. iPad and iPhone show up differently. Searching for other apps that we can use.

Go back to the original!

2022-08-07

You would think that a company would take the suggestions that they are receiving from their users and make changes. Literally something as simple as going back to the previous version would make all the difference. I’m using an iPhone and do not see in anyway that JohnLScottHomeSearch is “optimized” for my phone. You have 71 reviews and well over half are rating JohnLScottHomeSearch one star. Without even having to check I’m sure that most of those one star reviews showed up after the latest update.

Please bring back the iPad app

2022-09-08

I really liked the ipad app but now all you offer is a phone app that doubles in size, this is horrible I don’t even use it anymore and I am looking for a different app from another realtor that has the features of your old app. I updated it a few minutes ago hoping the old app would be back but now it starts to open then crashes.

Restore to the previous version!

2022-10-09

It’s clear from the recent reviews that the latest version is trash. I am sure the you are working hard to fix the many issues raised by the reviews, but why not make the previous version available for all your loyal users in the meantime? The latest version is simply unusable. I hope you are spending time to improve on the previous version, which was a good app to start with, and not wasting your time on making this pig (the latest version) fly.

I have an Idea

2022-11-10

How about letting users using lesser versions of the IOS actually use JohnLScottHomeSearch ....or for that matter find JohnLScottHomeSearch in JohnLScottHomeSearch store🤷🏻‍♂️ 0 stars.... updating your users out of JohnLScottHomeSearch is not a way to increase your 1 star rating. And....👇

The information is always nil. Never showing rents or noi for multifamily or commercial. JohnLScottHomeSearch is the epitome of why the idea of redfin exists....unfortunately(and fortunately) redfin does not exist in a few MLS’s and that is why you haven’t been crushed.. pS I hate redfin and what they stand for, do the math jLS

So bad my last review was deleted 😉

2022-12-11

Used to be our favorite app! JLS has been my go to for years, starting with their desktop version which I found was easy to navigate and super user friendly, to when they first rolled out their phone/tablet apps up until recently! Such a HUGE disappointment! The developers really need to go back to the old interface! As many have said, don’t fix what ain’t broken! I understand this is in the beta phase...hope they phase it out!

Inferior and Frustrating

2023-01-12

The old app was my go to for many years, and I always recommended it to everyone, as it was far superior to all other RE apps, hands down. What were they thinking with this inferior, impossible to use, and ultimately frustrating update? I can no longer use it on my iPad and the iPhone version is seriously downgraded. Why did they ruin such a great app? All I can think of is this new one is less expensive. It certainly looks cheap.

Horrible

2023-02-13

Seems every update they find ways to make it less user friendly. Used to be my go to site back when they had different map type options so you could view the property. Now I have a big banner over my screen telling me how many properties it’s currently showing making it extremely annoying to see where the properties actually are.

Developer needs to stop blaming

2023-03-14

Here’s what I’m seeing:
People are explaining what they liked, and what they dont like.. the reviews aren’t great, we can all agree on that.
The problem is exaccerbated when the developer steps in and says “Sorry that YOU are having issues..” which definitely isnt acknowledging their own role in either CREATING, or REMEDIATING the issues with their product.
Very immature and myopic.

Two annoying items

2023-04-15

This has been my go to app for a number of years. It is a good app except for two things. The first is JohnLScottHomeSearch doesn’t work when the iPad is on its side. The second is there is no need to have the property count box. It block the lower part of the screen an shows up whenever the map is moved. Five stars except for those two items.

Please remove property count

2023-05-16

The most recent release has a super annoying feature that keeps counting and reporting the number of homes found in map view. Who cares? Interferes with looking at houses

Now with California!!! Excellent Update!

2023-06-17

What’s nice about JohnLScottHomeSearch is that it not only provides up to date info on properties directly from the MLS but also has incredibly helpful built in Buyer and Seller Guides. Sweet app!

*Edit 6/18* New updates makes app unusable

2023-07-18

*Edit: missing info is back, app is back to being a great tool again thanks! Five stars*

App used to work great, very quick and the most up to date versus the competitors. However the newest update has removed price history, school district info, listing date, and other key items that now drive me to use competitor apps for the same, public info.
I hope this was a mistake, otherwise shame! There is no reason to hide public info like this; you will lose users.

I love the John L. Scott Home Search app!

2023-08-19

The John L. Scott app has made my home search experience a breeze! I was able to browse the homes I’m interested in using the criteria filters - bed/bath count, price range, locations, schools, and more! I was even able to receive instant notifications for when properties matching my search criteria hit the market!

Then, when I was ready to move our housing goals forward, I was able to contact my local John L. Scott real estate specialist directly!

Thank you John L. Scott for making my home search easy and enjoyable!

Best Real Estate App!!

2023-09-20

The JLS app is hands down the best app. It’s easy to use, has great graphics and features and updates new listings faster than Redfin and Zillow. Super impressed with it and highly recommend!!

Love this app! You can finally use a real estate app without getting bombarded by ads

2023-10-21

Love JohnLScottHomeSearch! You can finally use a real estate app without getting bombarded by ads and even houses you are not even interested. Yeah .... I am talking to you RedFin and Zillow.

Great App!

2023-11-22

Happy to share with my clients. Make looking for homes together a breeze. Keeps us both on the same page and our fingers on the pulse of the market. Last update cleared up a few bugs and has made for a big improvement.

Love the new version

2023-12-23

As first adopter of JLS home search I found the new version to be more user friendly and intuitive. The list feature, criteria buttons, ability to share on social media and map over view have been a big improvement. I love this new version—your clients will too!

Cool and Immediate Text SMS

2024-01-24

What I love is instantly receiving updates on the homes in my neighborhood that go on the market or sell. Allows me to be in the know without having to go and search for it. Great user interface.

Doesn’t work with iPad Air

2024-12-16

I use JohnLScottHomeSearch a lot and it has been fairly issue free over the last few years. The newest version of JohnLScottHomeSearch doesn’t work with anything less than iOS 13. The iPad Air’s latest os is 12.4. As a result JohnLScottHomeSearch will not function on some iPads. Please fix if possible.

Ruined a good thing

2024-12-16

I used the prior versions often. Loved it. The recent update ruined it. Now it’s so user-UNfriendly that I’ve deleted it from my phone. I periodically check in, as I’m property-shopping, hoping JLS has reverted back to the user-friendly platform, but NOPE. Back to Zillow.

This app is permanently broken.

2024-12-16

I used JohnLScottHomeSearch religiously for a couple years. It was great and reliable. Then, a few months ago it just stopped working. I am getting automatic updates so I can only assume John L Scott is going out of business. Why else wouldn’t they fix this?

Change it back!

2024-12-16

This used to be the best real estate app. My favorite out of all of them. My favorite “real estate porn” app! What happened? It is all ruined. It’s glitchy, you can’t zoom in on photos, among many other downgrades. I miss the old version 😭 Please change it back!!!

Undo!

2024-12-16

Latest version is horrible! Take me back to the previous one. If I would have known, I WOULD NOT have updated it. Deleting JohnLScottHomeSearch and using Zillow. Zillow is not as good as the previous JLS version, but is tons better than this current garbage. Fire the developers.

Bring back the previous app!

2024-12-16

This one is a real step backward. I now have to use HomeSpotter and I can’t recommend the JLS app to buyers anymore. This has no landscape view, no aerial photo view, doesn’t fill the screen, listing details are limited to 3, and on a separate page, no less.

Used to be a great app

2024-12-16

Used to be a great app but i think john l scotts little brother was elected to “improve “ it. Wont even open on my iPhone anymore and works crappy on my iPad. Truely 10 steps backward with the latest 2 or 3 updates. If i could give zero stars i would have.

Limited information

2024-12-16

Some information is withheld from listings compared to the matrix agents set you up with. The matrix is more robust and informative. In particular, I was hoping to see hoa information.



Is John L Scott Home Search Safe? 🤗🙏


Yes. John L. Scott Home Search is very safe to use. This is based on our NLP (Natural language processing) analysis of over 13 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.5/5 . Justuseapp Safety Score for John L Scott Home Search Is 61.7/100.


Is John L Scott Home Search Legit? 💯


Yes. John L. Scott Home Search is a totally legit app. This conclusion was arrived at by running over 13 John L. Scott Home Search User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for John L Scott Home Search Is 100/100..


Is John L. Scott Home Search not working? 🚨


John L. Scott Home Search works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with John L. Scott Home Search? Post a Review




Features

- Real-time GPS-based search

- Access to all local real estate listings (active, pending, and sold)

- Interactive map search with GPS-based, address, and favorite properties search options

- Search criteria choices including price range, bedrooms and bathrooms, square feet and acreage range, property type and status, time on market, bank-owned search (view only), open house search (view only), and more

- Comprehensive property details and photos

- Access to virtual home tours directly from a listing

- Preview of neighborhoods or cities with exclusive Community Spotlight videos (where available)

- Email a friend and more sharing features

- Driving directions and street view

- John L. Scott Property Tracker account (sign in or sign up!)

- Save and view favorite properties

- One-tap access to support from a John L. Scott broker associate

- Automatic saving of the last search criteria between sessions

- Ability to sort search results

- Access to John L. Scott Real Estate support.

  Customer Service/Support
Developer:
John L. Scott,Inc.

Contact e-Mail: