Company Name: East Coast Pixels, Inc.
About: Cross Pixel provides high performance audience data and information for the real-time advertising
industry.
Headquarters: New York, New York, United States.
Listed below are our top recommendations on how to get in contact with ECP Photo - Editor, Filters and Effects. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact ECP Photo - Editor, Filters and Effects. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of East Coast Pixels, Inc.
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Get Pricing Info for Cross Pixel Mediaby Ross Fitzgerald
This really is one of the better if not best photo editing apps that iTunes has to offer however the reality is that I've paid too much money for the pro version in addition to added tool packages to have to deal with so many frequent crashes. It is frustrating to say the least to have to go through the editing process only to have the app randomly crash and have to start all the way over. Please fix this issue ASAP.
Updated August 2016:
THE CRASHES HAVE GOTTEN WORSE
by Hliu88
I used ecp & title fx for the past 2 years for my photos posted on my Facebook page. I had the full version of both up until 3 weeks ago when I got a new phone. When I backuped my new phone the ECP photo editor did not restore my previous purchase. It is now asking me to pay 1.99 for features I had for the past 2 years. I've sent 3 emails to the developer with no response. I refuse to pay another 1.99.
by Leguminous
The app will not let me use all the features on my iPad. It keeps trying to charge me again and will not restore previous purchases. I tried to email support through the app but the screen won’t load. The ECP website is also unavailable. Very frustrating. I like this app but I didn’t want to have to buy it again. This is becoming far too common with app developers. Please don’t nickel and dime us to death.
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