VoiceThread Status

Last Updated on 2024-10-22 by VoiceThread.com

I have a problem with VoiceThread

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User reports:
No current problems

- The mobile app is basic and lacks personalization options.

- Comments cannot be moved, which ruins the flow of the conversation.

- The app does not work with institution logins and has technical issues.

- The app crashes frequently, making it difficult to use for listening to lectures.

John Doe 2025-01-10

TREAD Map application is not loading properly.

Showing 1-1 of 1 reported issues:

Common VoiceThread Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve VoiceThread network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the VoiceThread App
1. On android, goto Settings » VoiceThread » click [Force Stop]

Clear VoiceThread App Cache and Data:
1. On android, goto Settings » Apps » VoiceThread » Storage » click [Clear Data] option. This clears both data and cache.
2. restart VoiceThread.

On android, goto Settings » Apps or Manage Apps tab.
Click VoiceThread » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto VoiceThread » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch VoiceThread