BYU Cougars app not working? crashes or has problems?

BYU Cougars Status

Last Updated on 2020-07-04 by BYU Athletics

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1 User reports:
App has problems

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⚠️ Most reported problems ⚠️

Crashes

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Common BYU Cougars Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BYU Cougars app on iOS and Android devices. Solve all BYU Cougars app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BYU Cougars iPhone Issues and Solutions

BYU Cougars iOS app crashes, not working, errors
BYU Cougars iOS app network issues
BYU Cougars on iOS has black/white screen

BYU Cougars Android App Issues and Solutions

BYU Cougars has errors/crashing/not working
BYU Cougars server network connectivity issues
BYU Cougars has black screen

BYU Cougars iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BYU Cougars app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BYU Cougars app crashes or not working on Iphone (iOS):

Close and restart the BYU Cougars app on iPhone
Update BYU Cougars app to the Latest Version for iOS
Uninstall and reinstall BYU Cougars iPhone app
Update your iPhone to the latest iOS version

Fix BYU Cougars on iPhone unable to connect to server/internet connection issues::

To resolve BYU Cougars network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BYU Cougars black/white screen (blank screen) on iPhone:

Follow the BYU Cougars iOS app troubleshooting guide Here →

BYU Cougars Android App Issues and Solutions

Fix BYU Cougars not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BYU Cougars app issues:

Force Stop the BYU Cougars App
1. On android, goto "Settings" » click BYU Cougars app. » click "Force Stop".

Update BYU Cougars to the latest version on PlayStore

Clear BYU Cougars App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BYU Cougars app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BYU Cougars.

Fix BYU Cougars unable to contact server/ BYU Cougars internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BYU Cougars » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BYU Cougars » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BYU Cougars on android.

Solve BYU Cougars black/white screens issue on Android:

Follow the BYU Cougars android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BYU Athletics, developers of BYU Cougars.

Verified email ✔✔

E-Mail: duff_tittle@byu.edu

Website: 🌍 Visit BYU Cougars Website

Privacy Policy: https://byucougars.com/story/athletics/81206/BYU-Athletics-Privacy-Policy

Developer: BYU Athletics

66.67% Contact Match

Developer: Nickel, Inc.

E-Mail: cougarclub@byu.edu

Website: 🌍 Visit BYU Cougar Club Website

About this app

BYU Cougars is the official app of the BYU Athletics Department. Available for free on iPad and iPhone, BYUCougars makes it easy for Cougar Nation to get up-to-date information on all 19 BYU teams.