Contact Palmetto Citizens FCU Support
Company Name: Palmetto Citizens Federal Credit Union
About: Use the Palmetto Citizens app to manage your accounts quickly and securely. This
app gives members of Palmetto Citizens the ability to:
• View balances and
transaction history.
Palmetto Citizens FCU Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Palmetto Citizens FCU Website
Privacy Policy: https://sites.google.com/view/palmettocitizensfcu/home
Developer: Palmetto Citizens FCU
3 Most reported problems 😔💔
Not every change is an improvement.
by ChancyNastain
Your old software was really fine and I didn’t have any issues with it. Then you “improved it” and did away with the deposit information on pending auto deposits. Now we get info that it’s pending but you took away the date it will be credited. Never take away functionality. Another new thing I don’t like is you combined accounts that have me as a common account holder. I have accounts with two different people. They were separate accounts for a reason yet you decided to put them together so the person on each account could see my financial status on the other account. And when I discovered it and contacted you to undo it, you told me I was stuck with it. The harm was already done and my business was shared with people who didn’t need to know. Go back to the old way. If it ain’t broke, don’t fix it.
This app is making me switch banks
by Hayleelove
Palmetto citizens app was recently updated. The edeposit feature was the only thing keeping me from moving to a larger bank and closing my account here. When the updated the app this feature is no longer working. There’s a bug that takes you to a blank blue screen after you take a photo of the front of the check. Looks like some midlands tech computer science students made this app in a weekend. It might look prettier but it’s not functional. They shouldn’t have released this and gotten rid of the older more functional version without A/B testing..... that would have immediately shown the problem with one of the most popular features on the app. Palmetto citizens, you’ve lost my business.
OUTDATED - NEEDS TO BE OVERHAULED
by Theodore Henning
The app is missing key features that modern banking apps have, especially finger print authentication. On top of that, the app is clunky, slow, and the font is difficult to read. Authenticating is cumbersome. It’s almost as if the app is just a Segway to the banking website which of course is not optimized for mobile. Buttons need to be bigger and more touch friendly. The app needs to be better organized and simple for more robust performance. All in all, it lets you see your balance and transfer money, but it’s so cumbersome I’d rather just do it on my computer. Palmetto citizens is a wonderful Credit Union but this app needs an overhaul!
Have a Problem with Palmetto Citizens FCU? Report Issue
Why should I report an Issue with Palmetto Citizens FCU?
- Pulling issues faced by users like you is a good way to draw attention of Palmetto Citizens FCU to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Palmetto Citizens FCU customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Palmetto Citizens FCU.
