Contact Citizens Pay

Contact Citizens Pay Support


Company Name:

About: Ready to manage your Citizens Pay accounts – anytime, anywhere – from the
convenience of your mobile device! Enjoy all of these benefits: - 24/7 secure
access to your Citizens Pay accounts in one place. - Go paperless with immediate
access to your PDF statements.



Citizens Pay Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Citizens Bank, N.A.



Verified email ✔✔

E-Mail: mobilesupport@citizensbank.com

Website: 🌍 Visit Citizens Pay Website

Privacy Policy: https://www.citizensbank.com/account-safeguards/privacy.aspx?

Developer: Citizens Bank, N.A.








3 Most reported problems 😔💔

4.9 out of 5

Don’t even bother

2023-11-14

by Spooky Lore

Nothing works on this app. There’s no customer service to reach out to. The screen is blank and when you hit ‘app support’ SURPRISE…there is none. Paying my loan back and getting out of this cage.

Doesn’t work

2024-02-25

by Hcalorie

The citizens pay website and this app don’t work. Can’t login. Enter your information and it just sends back to the login screen

Can’t even use the app

2024-02-26

by Rin0h1995

Hope screen freezes before you can even log in. Just use the website. Waste of phone space.


Have a Problem with Citizens Pay? Report Issue




Why should I report an Issue with Citizens Pay?

  1. Pulling issues faced by users like you is a good way to draw attention of Citizens Pay to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Citizens Pay customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Citizens Pay.


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