The shopDisney app is the destination for the largest selection of authentic and
exclusive Disney, Pixar, Marvel and Star Wars products. Discover, experience,
and shop—whenever you want and wherever you are.
Are you having issues? Select the issue you are having below and provide feedback to Shop Disney.
By Pat Holguin 11 months ago
I can't checkout on Disney shop website. I try to go to payment and it kicks me back checkout. I've checked my payment info and I know not all sold out. I also cleared the cache. What can I do?
- The app has issues with recognizing and saving addresses
- The app kicks users off and makes them start over from the beginning
- Apple Pay has issues with deleting items from the cart and holding onto money for processing
- Difficulty checking out from the virtual waiting room
- The app clears out the shopping cart if the user leaves the app for a minute
- Inconsistency in product availability
- Pins are only available online and not in-store
- Confusing messaging about sold-out items and exceeding quantity limits
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Complete guide to troubleshoot Shop Disney app on iOS and Android devices. Solve all Shop Disney app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Disney, developers of Shop Disney.
100% Contact Match
Developer: Disney
E-Mail: [email protected]
Website: Visit Shop Disney Website
57.14% Contact Match
Developer: Disney
E-Mail: [email protected]
Website: Visit Disney Website
Explore a curated selection of the best products from Disney Parks and Resorts, licensing partners and global collaborations. - Shop authentic Limited Edition and Limited Release products. - Check out quickly with express payment options—including ApplePay. - Hear about our best sales with push notifications. - Discover new items with personalized recommendations. - Add your favorite items to your Wish List and share with family and friends. The this app app is the destination for the largest selection of authentic and exclusive Disney, Pixar, Marvel and Star Wars products. The largest assortment of official Disney, Pixar, Marvel, Star Wars, and National Geographic products available anywhere! To facilitate the sign-in process, ShopDisney will also require access to your email address, stored within your Disney Account. ShopDisney provides you with the option to receive push notifications, which may include information about products and offers. Note: Some features in ShopDisney will require your full name, country, birthdate and email address. ShopDisney includes the ability to make purchases and will require a Wi-Fi or mobile carrier data connection. Guests must be 18 years or older to make purchases. Discover, experience, and shop—whenever you want and wherever you are. ShopDisney will request access to your camera to scan product barcodes and credit cards for purchases.