Contact eharmony Support

by Thunderouswolf

My experience with eHarmony was like a bad breakup. So before you decide to pull the trigger on the membership make sure you understand everything up front and more importantly your area has enough people participating. I came in being hopeful because of how they’ve advertised on how different their process is from typical dating apps. However, it came with short falls. Like in a normal relationship you hope those short falls don’t become a problem so you give it a try. Don't do it. We all have preferences on who we are looking for and well when I applied my requirements my choices were very limited. I kept thinking it would get better but saw more incomplete profiles, no photos and even less of those profiles responding. I had finally given up and reached out to them for a refund for the remaining time I had on the membership. Of course like asking for divorce they said no way. For the amount of money you spend on here, really consider if you are in for the long haul before your refund period is up. Mind you the period isn’t really long enough to really understand how the application works. My current results are 15, half of that are incomplete profiles or no photos and the other half not responding. All eharmony has to say is relax my requirements. Ask yourself would you relax your requirements if you're spending that much money? This was my experience and I wouldn't recommend it.

by De0lan

2022 Update: Let me be clear: this company is atrocious. If you’re on this app page, RUN. Not only is eHarmony functionally terrible as I described below, but they are predatory and have outright disrespectful customer service. They’re refund policy is sleazy, and they hold your information with an iron grip (I had to ask no less than 4 times to get my account deleted, taking months for it to finally happen). You are not a person to them; you are a bag of money, and they will treat you as such. DO NOT JOIN!

Can only speak for my age preferences: 20-28, the pickings are VERY slim for that age group even though I’m in Los Angeles. There’s more bots (or profiles with mysteriously little info & no pic that never get updated even days/weeks later). One of the smallest pools of the major dating services. It’s also just not engaging to use. You go through the effort of filling out all your information and then it just plops you on a single page of the same of old profiles that will hardly ever update or even just change order. A dating service that’s giving you the same options 2,3,4 weeks later is not a good one. There’s nothing to encourage you to look at anyone. It’s like an office directory for dating - cold & boring It’s not modern, it’s not that intelligent, and it’s not even that real from how many “blank” profiles I get fed on a regular basis (Pics should be REQUIRED)

by Few Active Paying Members

I joined Eharmony for the same reason most do. I wanted to find someone who was serious about a relationship and not just looking to hook up. Unfortunately, there’s no way to know how many active members there are, which is by design. Eharmony knows if they showed you the real numbers, no one would join because of how absurdly few active members there are. After I joined, I set my criteria to 18-40 within 200 miles. I had 42 possible matches. 42. And I have know idea how many are paying members. If I had to guess, I’d say 10-15%, and that’s being generous. Once you pay, there are no refunds, and they make it so you need to buy for at least 6 months to get one of their “deals”. So I’m paying for the possibility of about 5 realistic potential matches, and that’s if every single one of those 5 appealed to me and me to them. I widened my search to the world and got many more matches, but no one is realistically trying to start a relationship on different continents. Eharmony is a scam. Plain and simple. They try to use Christianity as a platform to take money out of people’s pockets. They should be ashamed of themselves. Do not waste your money with this app. Once my 6 months are over, I will delete this and never return. For now, I’ll keep my app and hope that my soulmate is as gullible as I am.

Stay away from Eharmony. It’s a scam.