Contact SALT - Christian Dating App

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About: SALT is the award-winning Christian dating app, as featured by Vogue, GQ, BBC,
Church Times and lots of Christian Media. SALT is made for Christians by
Christians.



SALT Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: hello@be-salt.com

Website: 🌍 Visit SALT Website

Privacy Policy: https://www.be-salt.com/privacy-policy.html

Developer: SALT Group Ltd




Privacy & Terms:

https://www.be-salt.com/privacy-policy.html






3 Most reported problems 😔💔

4.3 out of 5

Update Prompts

2023-07-21

by Feeling Bookish

Hello! I’m a new user and as I was setting up my answers I saw the prompt “If I Could be Any other Nationality, I’d be…”. This is racist. As a person of color, the only people this benefits is the white majority. As a person of color who’s also a believer, this prompt dishonors the already fragile relationship that minorities have within the evangelical space. I have to wonder why it’s necessary to have this prompt at all? It’d take a lot longer than an app review to explain why this is problematic, but the fact that it’s even a prompt should ring some warning bells within the dev team if you’re trying to have a diverse audience. What’s the motivation behind answering this? If you’re trying to live up to the terms presented when entering the app (making sure it’s a safe, respectful space) this is the exact opposite of those terms. Thank you!

Will not refund after canceling

2023-09-11

by Fhjvcduiigdchvvhh

I signed up for SALT. I didn’t get anyone to talk to so I canceled in my Apple subscriptions. For two weeks they took out over $16 each week and would not refund my money and the entire time I was paying receive no one in the app to talk to you. There is no way to go through and like people. I was very disappointed with their customer service because it is texting only and I paid money for nothing even though I canceled prior. I have been going back-and-forth with Apple and not getting anywhere and keep getting rejected for the refund. It is a rip off.

Previously accessable features now behind a paywall

2023-08-04

by Billiam1776

Changing my 1 star to a 2 star cuz even tho I got really annoyed, it does have the best Christian aesthetic out of every christian dating app I've ever seen and the user interface is great. |
Used to be able to see someone's profile when I get likes. It was something different, something better than every other dating app. Now they're asking for money in order to keep doing so. From a business standpoint, why would you charge $30 a month? If I were to actually buy some premium subscription, why would I pay $30 when I could pay $35 for bumble or tinder premium, which have WAY more users, and will let me just use a filter to find Christians? It's so disappointing to see Christian dating apps having practices like this. Makes me feel that the app is disingenuous. Sorry to sound overly critical and harsh but like cmon. It's so tiring.


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