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⚠️ Most reported problems ⚠️

Something else
80.0%

Crashes
20.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Plain Dealer Problems 😠👌🔥

- The application gets stuck in a loop when trying to log on.

- The phone support is worse than clueless.

- The browser option exhibits many odd behaviors.

- The app is limited to how large you can expand the print.

  4 Reported Issues: 😵🆘🛟🚨📢

Hal Weber
2024-01-26

I am frustrated with your help desk. They do not understand callers' problems. Anyway my app became unusable yesterday. After numerous unsuccessful calls to the helpdesk, I am desperately trying to get it fixed

Patricia French
2022-08-31

Didn't get the e edition of the paper this morning. Problem getting it out or is it just me?

Mark Munetz
2022-05-22

PD app keeps crashing today (5/22/22) on iPad

Christine Redilla
2022-05-12

My Plain Dealer app keeps crashing. I have logged out, shut down, rebooted and updated. Seems to happen every few weeks. This morning I can’t get through a paragraph even. As expensive as online subscription is a rate adjustment should be considered.

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Common The Plain Dealer Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Plain Dealer Publishing Company, developers of The Plain Dealer.


Verified email  

Contact e-Mail: circhelp@plaind.com


Verified email ✔✔

E-Mail: adc@cleveland.com

Website: 🌍 Visit The Plain Dealer Website

Privacy Policy: https://www.cleveland.com/privacy-policy/

Developer: cleveland.com




About this app

Receive full digital access to cleveland. com, including Subscriber Exclusive stories, eNewspaper and subscriber newsletters.  Additional features include a 30-day archive, bonus magazines and supplements, image galleries, interactive puzzles and games, ability to share articles with friends and family, and more!.  Subscribers of The Plain Dealer receive full access to each edition at no extra charge.  Your subscriptions may be managed (and auto-renewal can be turned off) by going to your iTunes Account Settings after purchase.  Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period.  Your account will be charged for renewal within 24-hours prior to the end of the current period.  Enjoy 24/7 access to Ohio’s largest newspaper serving Cleveland and Northeast Ohio.  Stay in touch with award-winning local news coverage, daily features, sports, entertainment, special sections and more, right at your fingertips!  Welcome to The Plain Dealer new and improved eNewspaper app!  Set your reading preference to either the print, replica version or the digital version of the newspaper.  Payment will be charged to your iTunes Account at confirmation of purchase.  Simply sign in with your existing Plain Dealer email and password.  Your new eNewspaper comes with an enhanced reading experience.  No cancellation of the current subscription is allowed during the active subscription period.