Contact Ride Systems Support

This app is the quintessential example of why cross-platform application frameworks produce pure trash. The UI is nonstandard, and glacially slow, the app is full of bugs and strange and weird interactions. There’s no schedule, just the departure time of the next shuttle/bus. It takes an unbelievably long time to actually get to the departure times. Also the word “security” might be entirely unfamiliar to this developer as I can look at the routes, real time location and routes of all of the companies, universities and communities that RideSystems supports all within this same app. This is a monumentally bad design and is ready-made to be abused. Overall it’s better to just wait on the side of the street wondering if a shuttle or bus will arrive than to use this sorry excuse for an app. The sad thing is this company probably charges an exorbitant amount of money for this trash.

I’m sitting in the New Orleans airport trying to find out if I can use the bus system to get where I need to go. It’s showing one green route it seems to go inside the airport to one stop just outside the airports at a parking lot. Are there Other other routes available? Asa programmer I don’t find this intuitive. There should be a screen that allows me to pick the routes from a list rather than a map which is hard to follow on a small phone screen in an unfamiliar city. Maybe there is only one route in NOLA but it would be nice if it told me that. If I expand the map it shows me the points of interest like the zoo, Irish channel, canal st where the hotels are but I can’t select the destinations to find a bus route there?

The pickup times are 10-30min off where the trolley’s location is. That is if the app even updates correctly to show where the trolly is. You have no idea where your location is compared to the nearest trolly stop, if you click the location button is way off. The only thing this app is good for is seeing where the trolly stops are, even then you have to open google maps to see how to get there from your location. Other than that your guessing when the trolly comes. App needs work.