Benchmark Gensuite® Reviews

Benchmark Gensuite Reviews

Published by on 2026-02-19

🏷️ About: Benchmark Gensuite® Mobile is a best-in-class Mobile App enabling subscribers with EHS; Sustainability; Quality; Operational Risk and Compliance; Product Stewardship and Supply Chain Risk, and ESG disclosure reporting and management. Over 230K users and ~300 enterprises across the globe use Benchmark Gensuite® Mobile improve workforce engagement, gather real-time data, and accelerate issue resolution! Take your compliance p.


       


Overall Customer Experience 😎


🤬 Negative experience
94.4%

😎 Positive experience
5.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 7,684 combined software reviews.

Is Benchmark Gensuite Safe?
Benchmark Gensuite® does not appear safe based on available data.
5.6/100

  Safety Analysis »»

Is Benchmark Gensuite Legit?
Benchmark Gensuite® does not appear legitimate based on our analysis.
5.6/100



Read 20 Customer Service Reviews 😠💢

4.5 out of 5
Slow

Slow, really slow. Tedious bubbles to click. Always selects the wrong answer.

Field service rep

I’ve had this program loaded for awhile. So far it shows me a blank page.
As a result I’ve never been able to do anything with it. Some day I hope to find out who to ask about making it do something.

Gensuite

Horrible user interface. Not intuitive at all. Also seems to be down frequently.

Keeps asking for a review when I try to use the app

I just need to get tasks done when I open BenchmarkGensuite, not evaluate every time I use it

Doesn’t work

App, hardly ever lets me input any info or upload pictures to my reports. Do not recommend if you need a reliable app.

New update is broken

Following the September update, BenchmarkGensuite has been useless. Following login, and after the spinning update timer, the screen goes blank. Gensuite was informed right away but there has been no progress in fixing.

Trainings

BenchmarkGensuite is not at all user friendly, every time a scroll to the right a little or zoom it it goes to a white screen. Very poor quality app.

Requires flawless cell connection

When the cell service is weak, BenchmarkGensuite fails for store data transferred and resume operation. Multiple lock ups have occurred while using app with weak cell service.

Why is this site so difficult to get set up on my phone?

I found that if you have been on the home network and you already linked the device to the site after editing from computer an trying to open BenchmarkGensuite on my phone it will not recognize me as user. Got to be some sort of easier program available .

Select all yes

I really thought the select all yes option was a big time saver and also it’s a more ergonomic approach because I don’t have to use my thumbs as much to select options.

The bugs need more attention!

Why does the my podcast or music gets interrupted from iOS app when I open BenchmarkGensuite? There’s nothing to be heard, unless a possibility that BenchmarkGensuite turns on the microphone.

Why did select all questions with a selectable answer (NA, Yes, No) option with added comments stopped working all of a sudden without updates? When update automatically is turned off.

Things to think about. Thanks.

Benchmark

I don’t like that the screen moves sideways while scrolling

It does it’s job but not very well

My employer requires us to do daily/weekly/monthly inspections on various things using BenchmarkGensuite. It was always clunky to use but did get the job done.. all until I made the mistake of clicking ‘yes’ to trying the beta version. I didn’t think it could get any more difficult to navigate but boy I was wrong. Everything takes twice as long to load and is hidden behind more and more tabs, pages, etc than ever before.

In short, BenchmarkGensuite works for what it is intended but unless you want to throw your phone into a wall do NOT even try the beta version if it asks you. As far as I can tell after searching and searching, there is no way to go back to the at least functional version.

Maintenance Superintendent

Good system so far

Beats the website

Having this on the iPad makes the fleet management duties easier. A little confusing finding the small tabs, but once you get the hang of it, it works well.

Photos

Good app but photos are not showing when inspection is emailed. How do I get my horoscope to show when emailed?

Way too difficult to use and that’s why participation is terrible

This tool is so cumbersome. It takes so many attempts to get every detail entered correctly and by the time you try submitting 10 times with errors you just give up. The idea of entering observations to improve is great but it should not be this difficult. This should be free text and a few mouse clicks and some. J T

Great Field Application

BenchmarkGensuite is great and allows me to work effortlessly from the field

Great tool

Easy to use and as the safeties are completed, the tech names are removed from the pending list. Just check each morning and know who is still needing to be completed during the month.

Safety

App really comes in handy.



Is Benchmark Gensuite Safe? 🙏

Benchmark Gensuite® does not appear safe based on available data. JustUseApp Safety Score for Benchmark Gensuite is 5.6/100.
This assessment is based on our NLP analysis of 7,684 user reviews. Combined with the app store average rating of 4.5/5.

Safety Analysis

77.2% of users say app is safe 👍
77.2%

13.9% of users have some concerns ⚠️
13.9%

8.9% of users say app is risky 🚨
8.9%


Is Benchmark Gensuite Legit? 💯

Benchmark Gensuite® does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Benchmark Gensuite is 5.6/100 .
This conclusion is based on analysis of 7,684 user reviews.

🔏 Privacy & Data Safety

Benchmark Gensuite collected the following data from you:

  • Data Linked to You:
    • Location
    • Usage Data
    • Diagnostics



How was your experience with Benchmark Gensuite®? Post a Review




Features

Benchmark Gensuite® Mobile is a best-in-class Mobile App enabling subscribers with EHS; Sustainability; Quality; Operational Risk and Compliance; Product Stewardship and Supply Chain Risk, and ESG disclosure reporting and management.

With Benchmark Gensuite® offline forms, you can access and complete key tasks from anywhere, giving you working flexibility without having to rely on internet access.

Benchmark Gensuite® voice-to-text capability allows you to work hands-free in any environment, allowing you to take notes and complete tasks more quickly.

Easily snap and attach photos and videos within Benchmark Gensuite® Mobile, whether logging a concern or completing an inspection.

Smart-tech like GPS allows you to quickly zero in on sites near you; connected beacon devices use Bluetooth technology to communicate tasks to your Mobile device.

  Contact Support
Developer:
Benchmark Digital Partners LLC

Contact e-Mail: