U app not working? crashes or has problems?

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Last Updated on 2024-06-20 by Univision Interactive Media, Inc.

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Audio

100.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of U Problems 😠👌🔥

- Buffering

- Segments repeating constantly

- Crashes continuously

- Shouts out and erases favorite list every single day

- Takes a long time to find all the stations again

Have a Problem with Uforia: Radio, Podcast, Music? Report Issue

Common U Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot U app on iOS and Android devices. Solve all U app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

U iPhone Issues and Solutions

U iOS app crashes, not working, errors
U iOS app network issues
U on iOS has black/white screen

U Android App Issues and Solutions

U has errors/crashing/not working
U server network connectivity issues
U has black screen

U iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever U app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix U app crashes or not working on Iphone (iOS):

Close and restart the U app on iPhone
Update U app to the Latest Version for iOS
Uninstall and reinstall U iPhone app
Update your iPhone to the latest iOS version

Fix U on iPhone unable to connect to server/internet connection issues::

To resolve U network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix U black/white screen (blank screen) on iPhone:

Follow the U iOS app troubleshooting guide Here →

U Android App Issues and Solutions

Fix U not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent U app issues:

Force Stop the U App
1. On android, goto "Settings" » click U app. » click "Force Stop".

Update U to the latest version on PlayStore

Clear U App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "U app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch U.

Fix U unable to contact server/ U internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click U » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got U » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch U on android.

Solve U black/white screens issue on Android:

Follow the U android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Univision Interactive Media, Inc., developers of U.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Uforia Website

Privacy Policy: http://www.univision.com/openpage/2012-07-18/terms-of-service-and-privacy-es#pp

Developer: TelevisaUnivision Interactive, Inc.

About this app

Listen to a wide variety of radio shows and hundreds of playlists. • Listen for free to more than 100 featured AM and FM radio stations live near you and in 50 cities. • Find new music and artists through hundreds of playlists focused on Latin music based on moods, themes and activities or your favorite genres like ... • Enjoy the most popular radio personalities in the country in all formats, find interviews and sports. • Play podcasts at the desired speed 1x, 1. 2x, 1. • Have easy access to store and save all your favorite content in our Library section. Stay tuned for new features and updates from Uforia, the home of Latin music! If you have any suggestions on how we can improve your experience, please email us at uforia support@univision. net.