GMX Cloud Status

Last Updated on 2024-01-09 by GMX GmbH

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Most reported problems

Not working

50.0%

25.0%

Screen

25.0%

Common GMX Cloud Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve GMX Cloud network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the GMX Cloud App
1. On android, goto Settings » GMX Cloud » click [Force Stop]

Clear GMX Cloud App Cache and Data:
1. On android, goto Settings » Apps » GMX Cloud » Storage » click [Clear Data] option. This clears both data and cache.
2. restart GMX Cloud.

On android, goto Settings » Apps or Manage Apps tab.
Click GMX Cloud » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto GMX Cloud » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch GMX Cloud

E-Mail: [email protected]

Website: 🌍 Visit GMX Cloud Website

Privacy Policy: https://agb-server.gmx.net/datenschutz

Developer: GMX

Apr 27, 2026, 01:46 PM
a Windows user from Wandlitz, Germany reported problems with GMX Cloud : Not working
Oct 27, 2025, 11:40 AM
a Windows user from Dresden, Germany reported problems with GMX Cloud : Login
Jul 31, 2025, 03:47 PM
a Windows user from Bergisch Gladbach, Germany reported problems with GMX Cloud : Screen
Jul 25, 2025, 03:33 PM
a Windows user from Immenstadt im Allgäu, Germany reported problems with GMX Cloud : Not working
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