🏷️ About: The Citizens Bank’s mobile app delivers a secure cross-device banking experience our customers have come to expect in today’s technology driven marketplace. With TCB Mobile, retail and commercial users can access their tailored banking experience when and where they want using tablets and smartphones.
We Investigate the app owner's website (Thecitizensbankphila.com), verify their legitimacy, and uncover hidden scams and complaints.
I absolutely do not like TheCitizensBankofPhilaMS. The main reason is it takes several days up to a week to update my account information. It doesn’t matter where I use my card or write a check it takes at least a week in most cases and sometimes even longer to show where it has came through the bank on TheCitizensBankofPhilaMS .
So…when I first got TheCitizensBankofPhilaMS, it was great. Then, about 2 weeks ago, it opens up and says there is no account information to show at this time. I uninstalled it, reinstalled it, and nothing. I did that 3 or 4 times and it says the same thing. I chatted with the customer service rep, and she said to uninstall it and reinstall it. 🙄
Now, after all of that, it still doesn’t show my account. If this is a problem with TheCitizensBankofPhilaMS that other people are having, please fix it. If it’s just me having that problem, please fix it.
2 weeks ago I would have given TheCitizensBankofPhilaMS 5 stars. But now…not so much.
My previous bank was app-less! It was mentally difficult conducting business knowing other banks had that convenience. When TCB took over, my quality of life improved since an app is offered, specifically the mobile deposit. I just wish that the mobile deposit funds would be available immediately since the deposit limit is only $2500. It takes one business day to become available.
TheCitizensBankofPhilaMS makes everything so convenient. Is am easily able to keep track of all my accounts, and pay bills very simply. This is the most user friendly bank app I have ever seen. Good Work!!!!
TheCitizensBankofPhilaMS is better than most banks I have used. I have enjoyed looking at the financial tools and comparing them with my own custom budgets and sheets. I really like the direction it is going. Keep maturing your product! It needs some tweaks on the budget side and some better forecasting. I have yet to master it comparing to my way of managing a budget. Quick simple answers help! The graphs are cool but can be overwhelming with data and hard to get info on a phone. The account management screen looks good. I can get in and get out for my basic needs.
I love TheCitizensBankofPhilaMS !!! It keeps me up to date on my spending , and I’m able to transfer money from one account to another at my fingertips . It’s easy to use which is definitely a plus for us old people … not to mention , I Love and appreciate Mike Shelby and all the staff at the Collinsville location!!!
They are always so kind , and Very professional !!! Thanks for making my banking experience the best !!!
Needs a disable option to turn off debit card when misplaced
Keeps me honest and current, I am pleased with having it available. Thank Citizens bank for providing this service to your customers.
App works well. Haven’t had any issues using it over the last year or two.
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suggestion to developers: Face ID to login would be convenient
Can’t live without it! This keeps me on top of my account and makes feel that I am in control. Waiting for mo they statements made me feel like the bank was in Co trial of my life . This is the bomb! Never die!
I love it! I check it daily. So much more detailed Than text alerts. I can pay bills, transfer funds, and check more than one account.
This is such an easy banking app to use. It’s easy to navigate and you move from account to account with speed and ease. I’ve never had a single problem and love the convenience.
I like that I am able to pay off each individual item so I can get down to business & begin to pay off my big ticket purchase!
It lets u keep up with your banking accounts at the touch of your fingers, I love having it & the Sebastopol bank is the greatest friendly helpful service every time you visit are call
Quickly updates, checking and savings accounts. I would like to be able to see canceled checks on TheCitizensBankofPhilaMS as well.
I love having my bank account right here on my phone and don’t have to login every time when using Face ID or pin. I love that! I enjoy the mobile deposits as well for those miscellaneous deposits.
I've had a few bank applications before this one, and this one is definitely superior. It's easy to navigate TheCitizensBankofPhilaMS , and It runs very smooth. never had any problems checking my bank account, transferring money, or digitally depositing checks. Solid app overall, 10/10.
I am on the road a lot and in several states where there is no access to The Citizens Bank! However with TheCitizensBankofPhilaMS my bank is always there! I couldn’t live without it! Only wish I could access ATMs without all the service charges from other banks
I didn’t even know my bank had a mobile app until recently; using it has saved me a good bit of time logging in to the online banking website through my laptop. The user experience is simple and streamlined, and TheCitizensBankofPhilaMS has been a really convenient tool for me as I am living on my own for the first time.
TheCitizensBankofPhilaMS allows customers to keep up with their finances on the go. It is super easy to use and a great way to manage money transactions, deposits, and balances in a swap of a finger.
The Citizens Bank of Phila MS is very safe to use.
JustUseApp Safety Score for The Citizens Bank of Phila MS is 60.5/100.
This assessment is based on our NLP analysis of 1,301 user reviews.
Combined with the app store average rating of 4.7/5.
The Citizens Bank of Phila MS looks authentic and legitimate.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for The Citizens Bank of Phila MS is 60.5/100 .
This conclusion is based on analysis of 1,301 user reviews.
The Citizens Bank of Phila MS collected the following data from you:
The Citizens Bank’s mobile app delivers a secure cross-device banking experience our customers have come to expect in today’s technology driven marketplace.
• Provide a consistent user experience across mobile devices (smartphone and tablet), as well as uniformity with an app that is designed to match the online banking experience.
With TCB Mobile, retail and commercial users can access their tailored banking experience when and where they want using tablets and smartphones.
The TCB Mobile app is powered by the Q2 platform thus allowing our customers the confidence that this mulit-layered and multi-device security will keep financial information secure.
• Submit commercial transactions, such as ACH single payments/receipts and domestic wires, utilizing existing templates.
