Company Name: The Citizens Bank of Philadelphia
About: The Citizens Bank’s mobile app delivers a secure cross-device banking
experience our customers have come to expect in today’s technology driven
marketplace. With TCB Mobile, retail and commercial users can access their
tailored banking experience when and where they want using tablets and
smartphones.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Citizens Bank of Philadelphia
E-Mail: [email protected]
Website: 🌍 Visit The Citizens Bank of Phila MS Website
Privacy Policy: http://www.thecitizensbankphila.com/home/privacy/online
Developer: The Citizens Bank
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by StevenMc10
So…when I first got this app, it was great. Then, about 2 weeks ago, it opens up and says there is no account information to show at this time. I uninstalled it, reinstalled it, and nothing. I did that 3 or 4 times and it says the same thing. I chatted with the customer service rep, and she said to uninstall it and reinstall it. 🙄
Now, after all of that, it still doesn’t show my account. If this is a problem with the app that other people are having, please fix it. If it’s just me having that problem, please fix it.
2 weeks ago I would have given this app 5 stars. But now…not so much.
by Justolme
I absolutely do not like this app. The main reason is it takes several days up to a week to update my account information. It doesn’t matter where I use my card or write a check it takes at least a week in most cases and sometimes even longer to show where it has came through the bank on the app.
by Mholleywood
This app is better than most banks I have used. I have enjoyed looking at the financial tools and comparing them with my own custom budgets and sheets. I really like the direction it is going. Keep maturing your product! It needs some tweaks on the budget side and some better forecasting. I have yet to master it comparing to my way of managing a budget. Quick simple answers help! The graphs are cool but can be overwhelming with data and hard to get info on a phone. The account management screen looks good. I can get in and get out for my basic needs.